Technical Support Agent

hace 1 semana


Molins de Rei, Barcelona, España DKR A tiempo completo

David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona.

The team the employee would join supports customers of digital health and wellness smart devices.

Position:
Technical Support Agent (German)

Location:
Barcelona, SpainEmployment type: Full-timeWork model: Hybrid - Working 3 days a week from the office/2 days working from homeRemuneration: Base salary

DUTIES AND RESPONSIBILITIES:

Solve complex technical enquiries for all products within Withing's range
Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reporting via incoming chat and phone
Process all client requests in accordance with company processes and guidelines across all product ranges
Identify new opportunities to cross-sell and upsell without compromising the values of the company
Support new sales opportunities and provide insight solutions.

REQUIREMENTS:

Experience in the customer service industry and ideally a contact centre environment
A fluent level of German (spoken and written) plus an advanced level of English
Well organised and able to prioritise your workload
A natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business

OFFER:
Permanent contract (1-month probation period)

Full-time position
Working hours from Monday to Friday between 9:00 am - 18:30 pm (one short day)
Holidays: 24 days per calendar year

Hybrid:
Working 3 days a week from the office/2 days working from home
2 weeks training
Immediate start date.

DepartmentCustomer Support
LocationsBarcelona
Remote statusHybrid Remote

Pay:
From 20,000.00€ per year

Ability to commute/relocate:

Molins de Rei, Barcelona:
Reliably commute or willing to relocate with an employer-provided relocation package (required)

Work

Location:
Hybrid remote in 08750 Molins de Rei, Barcelona
  • Technical Support Agent

    hace 1 semana


    Molins de Rei, Barcelona, España DKR A tiempo completo

    Provide support, assistance, and guidance in setting up connected products, troubleshooting, and reportingProcess all client requests in accordance with company processes and guidelines across all product rangesProvide superior levels of quality in all transactions with strict adherence to governing lawsIdentify new opportunities to cross-sell and upsell...


  • Hospitalet de Llobregat, Barcelona, España Powens A tiempo completo

    Job summaryAs a Technical Support Specialist, you will play a crucial role in ensuring the satisfaction of our customers and providing them with top-notch technical assistance.Job seniority: entry levelResponsibilities Respond and resolve requests for technical and operational assistance from our customers. Research and investigate complex issues for Unnax's...


  • El Prat de Llobregat, Barcelona, España Clarivate A tiempo completo

    We are looking for a Technical Support Analyst to join our Alma Tier 1 Team in Barcelona, Spain.This is a great opportunity to work on the leading library software Alma. We have a good skill set in Customer Support, and we would like to speak with you if you have experience in analyzing and resolving complex software-related issues. About You –...


  • Hospitalet de Llobregat, Barcelona, España Powens A tiempo completo

    A pioneer and market leader in Embedded Banking, Unnax is committed to supporting financial players in designing services and payment experiences that users love. Headquartered in Barcelona, Unnax is at the forefront of the Banking-as-a-Service and Open Finance movements in Europe and Latin America. Our mission is to offer banking technology as a service to...

  • Technical Leader

    hace 1 semana


    Sant Boi de Llobregat, Barcelona, España Schneider Electric A tiempo completo

    The PreFab Modular Data Center Systems have been driving a tremendous growth to the segment during the last years. The PreFab Data Center Systems Line of Business integrates Schneider products into modular enclosures, test the systems in the factory and deliver the final solution to the country of destination.As Technical Leader you will be accountable for...


  • Corbera de Llobregat, Barcelona, España Ecolab A tiempo completo

    The Process Safety Technical Lead provides technical leadership and partnership to facilitate development and implementation of the Process Safety program for the region, to enhance and standardize Ecolab's Process Safety program. This person is an integral member of the Global Supply Chain Manufacturing, Process Safety, SHE and Engineering teams, providing...


  • Santa Perpètua de Mogoda, Barcelona, España Coesia A tiempo completo

    About VolpakVolpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.Volpak is part of Coesia, a group of...


  • Santa Perpètua de Mogoda, Barcelona, España Coesia A tiempo completo

    About the CompanyVolpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.Volpak is part of Coesia, a group of...

  • Technical Project Leader

    hace 1 semana


    Santa Perpètua de Mogoda, Barcelona, España Coesia A tiempo completo

    About Coesia and VolpakCoesia is a group of companies specialised in highly innovative industrial and packaging solutions, headquartered in Bologna, Italy. Isabella Seràgnoli is the sole shareholder.Coesia companies are leaders in the sectors of:Advanced automated machinery and packaging materialsIndustrial process solutionsPrecision gearsCoesia's customers...


  • Distrito de Sant Martí, Barcelona, España Coty A tiempo completo

    IT INFRASTRUCTURE & SUPPORT SPECIALIST – BARCELONAWe are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.RESPONSIBILITIESAs our IT Technology Specialist, you are responsible for giving IT support to the ECS-...


  • Distrito de Sant Martí, Barcelona, España Coty A tiempo completo

    IT INFRASTRUCTURE & SUPPORT SPECIALIST – BARCELONAWe are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona.RESPONSIBILITIESAs our IT Technology Specialist, you are responsible for giving IT support to the ECS-...


  • Hospitalet de Llobregat, Barcelona, España IDIBELL A tiempo completo

    Reference: 23-088_SS_VMIDIBELL is looking for an Auxiliary Support Technician for Cancer ResearchAbout the research groupAbout the roleThe ODAP group is looking for a field technician with training in obtaining samples and storing (protected) data. The project includes saliva, stool and blood samples from pancreatic cancer patients, controls from both...


  • Hospitalet de Llobregat, Barcelona, España IDIBELL A tiempo completo

    Reference: 23-141_SS_JGIDIBELL is looking for an Auxiliary Support Technician for the Hepato-biliary-pancreatic Pathology research groupAbout the research groupThis group focuses on diseases of the pancreas, biliary tree, and the gastrointestinal tract. Patients with a variety of symptoms and diseases are evaluated, including those with pancreatitis, biliary...


  • El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completo

    At Bridgestone Mobility Solutions, we are looking for a full time Customer Support Specialist dedicated to our line of business Webfleet with passion for technology. With this position you will join a team of colleagues, based in Amsterdam, Barcelona and Leipzig and you will report to the Regional Team Leader. You will identify, troubleshoot, and help...

  • Ap/ar Agent

    hace 1 semana


    El Prat de Llobregat, Barcelona, España Blu Selection A tiempo completo

    Company DescriptionAre you looking for a first position in the finance field? Do you speak Polish, Spanish and English? If so, this opportunity is made for youWhat's in it for you? Salary aligned with your experience and the market Permanent contract with 6 month trial period Monday to Friday 39 hours with Flexible start between 7:45 and 9:4 Company canteen...


  • Hospitalet de Llobregat, Barcelona, España Adecco A tiempo completo

    Customer Support Representative Spanish Market Would you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is...


  • Esplugues de Llobregat, Barcelona, España Nestle A tiempo completo

    POSITION SNAPSHOT Location: Esplugues de Llobregat, Barcelona, Spain Company: Nestlé Spain S.A. Fulltime***Generally, within the first 2 to 3 years work experience will supports different areas of the Quality organization, generally in fast rotation from one area to the other to accelerate their professional development. Supports several areas of quality...


  • Hospitalet de Llobregat, Barcelona, España IDIBELL A tiempo completo

    Reference: 516_SS_JRIDIBELL is looking for a Research Support Technician for the Cognition and Cerebral PlasticityAbout the role Assistance in the acquisition of behavioral data Participation in project meetings Processing of neuroimaging data Statistical analysis of data Preparation of manuscripts for publication in scientific journalsJob...


  • Hospitalet de Llobregat, Barcelona, España IDIBELL A tiempo completo

    Reference: 549_SS_JRIDIBELL is looking for a Research Support Technician for the Cognition and Cerebral Plasticity**About the role Assistance in the acquisition of behavioral data Participation in project meetings Processing of neuroimaging data Statistical analysis of data Preparation of manuscripts for publication in scientific journalsJob...


  • Hospitalet de Llobregat, Barcelona, España MSX INTERNATIONAL A tiempo completo

    Automotive Distribution and Sales SupportContrato: Indefinido a jornada completa40 horas a la semana, lunes-viernesModelo de trabajo híbrido.Barcelona, España¿Desea un papel fundamental en el soporte de la distribución y ventas de coches para una marca de automoción de renombre?MSXI tiene el trabajo para tiMSX International está en la búsqueda de un/a...