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Automotive Distribution and Sales Support

hace 3 meses

Hospitalet de Llobregat, Barcelona, España MSX INTERNATIONAL A tiempo completo

Automotive Distribution and Sales Support

Contrato:
Indefinido a jornada completa

40 horas a la semana, lunes-viernes

Modelo de trabajo híbrido.

Barcelona, España


¿Desea un papel fundamental en el soporte de la distribución y ventas de coches para una marca de automoción de renombre?

MSXI tiene el trabajo para ti
MSX International está en la búsqueda de un/a Automotive Distribution and Sales Support.

Acerca del puesto:

Como Automotive Distribution and Sales Support, jugarás un papel activo en recepción y tramitación de las consultas/acciones realizadas por la red de concesionarios y departamentos internos

Funciones a realizar en el día a día:

  • Servicio de soporte sobre gestión de pedidos: traspasos de unidades, cambios de fechas de entrega, gestión de transportes de vehículos, programación de pedidos, gestión de holds de crédito, retrocesiones, cedencias, abonos, refacturas, comunicaciones de ventas, soporte documentaciones ITV;
  • Acciones de coordinación de transporte con NDS para gestión de transporte (prioridades, retrasos, información logística);
  • Suporte a la red en las funcionalidades de la herramienta de Niivos
  • Ser el principal punto de contacto para las incidencias detectadas en los servicios y herramientas de gestión de pedidos (Niivos, B2b);
  • Gestión de DAV's y petición de matrículas a través del despachantes autorizados;
  • Gestión de la herramienta de programación de pedidos Host, envío a la red, seguimiento, gestión de incidencias y de consultas de la red
LI-MU1

Spain-Barcelona

Te buscamos a ti si:

  • Tienes formación y experiência en la gestión de reclamaciones de clientes;
  • Tienes aptitud para la relación con clientes. Habilidad en el manejo de objeciones y gestión emocional del cliente;
  • Habilidad negociadora y dotes para la comunicación;
  • Habilidad para redactar cartas. Capacidad de síntesis;
  • Dominio del castellano y del catalán (oral y escrito). Ingles valorable.
  • Conocimientos mínimos del área de distribución del automóvil.
  • Dominio del Microsoft Office en particular del Word y Excel.



¿Qué te ofrecemos?

  • Formarás parte de un gran equipo de profesionales en una
    compañía consolidada internacionalmente
:

  • Adquirirás una
    visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios
:

  • MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.
  • Plan de retribución flexible (seguros médicos, tarjeta de transporte, tarjeta de comida, formación )
  • 23 días laborables según convenio colectivo + 3 días extra.
  • Teletrabajo: 23 días a la semana en casa.
-
Plan de formación interna.

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance


Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.


The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams,

and the power of technology, to craft tailored and innovative solutions

The MSXI Vision
To enhance every journey in the world of mobility