Healthcare Customer Success Manager

hace 2 semanas


Barcelona, Barcelona, España IOMED Medical Solutions A tiempo completo
About the job


You will be working in a very dynamic environment, which means that you must have strong problem-solving ability, organization skills, and be proactive.

It's also important that you have an innovative approach to the use of data, a health background and strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

About you


You will be working in a very dynamic environment, which means that you must have strong problem-solving ability, organization skills, and be proactive.

It's also important that you have an innovative approach in the use of data, a health background and strong willingness to learn.o guarantee project success & customer satisfaction through optimal product management.

ve approach to the use of data, a health background and strong willingness to learn.


In terms of personality, we are looking for someone who enjoys working in a wide range of areas and adapts quickly to new situations.

Tareas

Task

You will have to feel comfortable collaboration with the rest of the team and you can expect to:

  • Internally Lead all the products & projects execution once a formal proposal is in place.
  • Customer Support & Information: together with the KAM being proactively the point of contact during all the project management.
  • Ensure that tech requirements are covered for each project.
  • Understand the needs of the customers together with the KAM to accelerate sales proposals satisfying customer needs.
  • Product Feedback & improvement: proactively gather and give feedback based on insights from customers needs and requirements.
  • Coordinate teams internally to guarantee project success.

Requisitos:

  • At least 3 years of experience in a similar role.
  • Experience or studies in health environment will be considered.
  • Previous experience in data & tech company with customer focus is an asset.
  • Fluent English & Spanish.
  • Proactive and open minded attitude.
Beneficios

  • Competitive Salary.
  • Permanent Contract.
  • Company profitsharing scheme valued at up to €15,000 per year
  • Flexible schedule, with the possibility of home office.
  • 28 days of vacations per year.
  • A warm, transparent and supportive team, with a huge emphasis on worklife balance.
  • The opportunity to make your mark in ehealth and AI.

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