Customer Success Manager

hace 1 semana


Barcelona, Barcelona, España Mongodb A tiempo completo
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services.

Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges with some of our largest global customers; are adaptive and excited to help innovate with new processes and contribute to what's already been built.

We're looking for someone who thrives by having daily interactions with customers who are innovating with one of the most mission-critical pieces of software in any tech stack.

The Customer Success team at MongoDB is responsible for establishing relationships and becoming a trusted advisor and "go-to" person for best practices, and to help remove roadblocks or challenges for customers.

We are an integral part of our customer's success with MongoDB and bring value to every interaction - from onboarding and product adoption to growth.

This role will report to the Regional Manager, Customer Success.
We are looking to speak to candidates who are based in Barcelona for our hybrid working model
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