Ops & Support Associate

hace 2 semanas

Madrid, Madrid, España TaxScouts A tiempo completo
Every year, 200 million Europeans go through tax preparation hell. A dreadful process that can scare the living daylights out of you (actual words from our customers). Let's be honest doing taxes sucks. We're here to fix that.


TaxScouts was founded by early employees and alumni of Europe's leading startups (TransferWise, Skype), and is backed by world-class investors (Octopus Ventures, Seedcamp, and Speedinvest amongst others).


We have built an amazing product that people genuinely love (our Trustpilot rating is 4.9) and are on the lookout for like-minded people to join us as we continue to grow rapidly.

This is a unique chance to get in early and have a real impact at one of Europe's most exciting startups - recently ranked #11 in the Startups

Our next stop is Spain and this is where you can help.

Who are we looking for:


In the role of Ops & Support Associate, you'll be working closely with our customers and accountants in order to provide the best support and guide them through the process of filing their taxes.

We are looking for positive, enthusiastic individuals who are eager to learn and join an early-stage start-up.


We are a small operations team, so we are looking for proactive people who are willing to get stuck and who are passionate about providing great customer service.

From day one you'll need to immerse yourself in the company and build both your knowledge of our platform and your own tax knowledge.


What you'll do:

  • You will deal with a wide range of issues from making sure that every tax return is completed correctly, to helping us manage the relationship with our accountant partners.
  • No two problems are the same. You'll take full ownership of issues that you'll be empowered to resolve.
  • You'll also get involved in projects to help us build a bigger, better business. And you'll provide insights and feedback to improve our processes and product.
  • You'll help us analyze data in order to improve our product, service, and offer

Job Requirements:

  • Strong communication skills.
  • Proficient in both Spanish and English. We are a UKbased company, therefore, many meetings will be conducted in English.
  • Previous customer service experience
  • Passionate about technology and desire to understand our product inside out
  • Strong customer empathy, attention to detail and calm under pressure
  • A willingness to learn and progress
  • Problem solver and team player

What we offer:

We pride ourselves in tailoring our working environment around our team.

Nevertheless, there are some perks that come with working at TaxScouts:

  • Competitive salary based on experience and benefits
  • Fulltime position: M/F
  • 28 days annual leave + 1 day for each TaxScouts work anniversary.
  • Office located in the center of Madrid
  • Hybrid working between our office and home two days a week in the office.
  • Work in a highly driven international team solving real problems
  • Career development: exposure to the inner workings of a startup
  • Be part of a small but close team. You'll never be alone, we'll help you feel supported.
- **Please note, we do not offer employer-sponsored work visas.

  • Selling Partner Support Associate, Selling Partner Support

    hace 2 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    Selling Partner Support Associate, Selling Partner Support Job ID: | Amazon Services Korea LLC Seller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to...

  • Sales Ops Specialist

    hace 2 semanas

    Madrid, Madrid, España Clarity Ai A tiempo completo

    Sales Ops SpecialistClarity AI is looking for a Sales Ops Specialist to join their team. This role will be responsible for supporting the sales team in all operational tasks, including order processing, contract management, data analysis, and CRM maintenance. The ideal candidate has excellent organizational skills, attention to detail, and a strong ability...

  • Senior Associate Director, Financial Support

    hace 2 semanas

    Madrid, Madrid, España IE University A tiempo completo

    Overview:Senior Associate Director.Financial Support**The Financial Support department is looking for a Senior Associate Director.He/She will be responsible for Project Management of VPE & HHRR areas.He/She must have experience in managing Finance & Economics projects.Responsibilities:Key Action Areas: Project management: planning, coordinating and...

  • Senior Associate Director, Financial Support in Madrid

    hace 4 semanas

    Madrid, Madrid, España IE University A tiempo completo

    Overview Senior Associate Director. Financial Support The Financial Support department is looking for a Senior Associate Director. He/She will be responsible for Project Management of VPE & HHRR areas. He/She must have experience in managing Finance & Economics projects.Responsibilities Key Action Areas:Project management: planning, coordinating and...

  • Senior Associate Director, Financial Support in Madrid

    hace 2 meses

    Madrid, Madrid, España IE University A tiempo completo

    Overview Senior Associate Director. Financial Support The Financial Support department is looking for a Senior Associate Director. He/She will be responsible for Project Management of VPE & HHRR areas. He/She must have experience in managing Finance & Economics projects.Responsibilities Key Action Areas:Project management: planning, coordinating and...

  • Sps Associate Advisor

    hace 2 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    Selling Partner Support at AMAZONAmazon.Com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.Com continues to grow and evolve as a world-class e-commerce platform. The Seller Support...

  • Associate Support Account Manager

    hace 2 semanas

    Madrid, Madrid, España Palo Alto Networks A tiempo completo

    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We...

  • Av Support Associate

    hace 2 semanas

    Madrid, Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems Excellent troubleshooting, problemsolving and diagnosis skills with a strong understanding of signal flow Excellent customer facing skills Excellent communication, interpersonal and presentation skills, both oral and...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    ¿Quieres cambiar el mundo? Eso es lo que hacemos en Cabify. Nuestro objetivo es hacer de las ciudades mejores lugares para vivir, mejorando la movilidad de las personas que viven en ellas, conectando a pasajeros y conductores con tan sólo pulsar un botón. Es posible que algún día las ciudades sean lugares donde nadie necesite un coche privado, pero aún...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes. Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles...

  • Customer Support Associate

    hace 2 semanas

    Madrid, Madrid, España Cabify A tiempo completo

    En Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes.Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y...

  • SPS Associate Advisor

    hace 2 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    Selling Partner Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as...

  • Sps Associate Advisor

    hace 2 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    Selling Partner Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the...

  • Junior Operations Associate

    hace 2 semanas

    Madrid, Madrid, España Payflow A tiempo completo

    Short Description: We are looking for a driven individual to execute and optimise operations, teaming up to achieve outstanding results and meet hyper-growth objectives Three Core Skills: (1) Strong communication skills with clients and users, (2) High problem resolution capacity and obsessed with getting things done, (3) Get your hands dirtyOne Requirement:...

  • Operations Support Senior Associate

    hace 2 semanas

    Madrid, Madrid, España Equinix A tiempo completo

    Operations Support Senior Associate Equinix is the world's digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

  • Junior People Operations Associate

    hace 2 semanas

    Madrid, Madrid, España Clarity AI A tiempo completo

    Clarity AI's mission is to bring social impact to the market. Our disruptive tech tools allow investors, companies, and consumers to invest sustainably, shop sustainably, and report or benchmark for sustainability with easy-to-use, AI-powered technology.We are a team of 300 highly passionate individuals coming from all over the world. Together, we have...