Junior Helpdesk Support
hace 7 días
Description:
Location:
Barcelona
Start date:
ASAP
Type of contract (depending on seniority): Internship agreement* for 6 months OR permanent
- Conditions for the internship: an agreement with your current school/university needs to take place
Overview
Dragons Group is an independent creative agency specialised in the digital world with HQs in Barcelona and teams working from the US, UK, Madrid, Germany and Portugal.
We aren't a huge agency where you'll be just another cog in the machine.
We are a medium sized independent creative agency that is experiencing rapid growth and is looking to hire energetic and highly motivated people.
We are looking for a Junior Helpdesk Intern to join our Barcelona based team.
As a Junior Helpdesk Intern, you will work closely with our IT team to provide technical assistance and support to our employees.
You will have the opportunity to learn about various IT systems, troubleshoot technical issues, and contribute to improving our overall IT infrastructure.
This internship is an excellent opportunity for individuals interested in pursuing a career in IT support to gain hands-on experience in a professional environment.
Responsibilities:
- Provide timely and effective technical support for hardware, software, and networkrelated problems working with our MDM, JamfPro, Microsoft 365 and Sharepoint.
- Document and track support requests using our JIRA ticketing system.
- Assist with the setup and deployment of new computers and peripherals.
- Collaborate with other IT team members to troubleshoot complex technical issues.
- Contribute to the development and improvement of IT support processes and procedures
- Stay uptodate with the latest technology trends and developments
Requirements:
Requirements:
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Strong passion for technology and willingness to learn
- Ideal proven knowledge working with macOS.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team
- Strong problemsolving and analytical skills
- Previous experience in customer service or technical support is a plus.
Benefits:
- Handson experience working in a professional IT environment.
- Mentorship and guidance from experienced IT professionals
- Opportunity to gain exposure to a wide range of IT systems and technologies
- Flexible schedule to accommodate academic commitments
- Possibility of future career opportunities within the company
Languages
- Spanish (mandatory)
- English (mandatory)
- Catalan (recommended)
- Any other languages are a plus.
-
IT Helpdesk Support Engineer
hace 3 semanas
Barcelona, Barcelona, España Axel Johnson International A tiempo completoHave you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmospherePosition Details:Title: IT Helpdesk Support EngineerLocation: A charming office in central Barcelona,...
-
IT Helpdesk Support Engineer
hace 2 meses
Barcelona, Barcelona, España Axel Johnson International A tiempo completoHave you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmospherePosition Details:Title: IT Helpdesk Support EngineerLocation: A charming office in central Barcelona,...
-
It Helpdesk Support Engineer, Barcelona
hace 7 días
Barcelona, Barcelona, España Axel Johnson International Ab A tiempo completoHave you got a flair for solving tech puzzles? We're seeking a skilledIT Helpdesk Support Engineerto enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmosphereTitle:IT Helpdesk Support EngineerLocation:A charming office in central Barcelona, Spain, with 30% remote...
-
Technical Support Helpdesk Junior
hace 7 días
Barcelona, Barcelona, España Pli | Petronas Lubricants International A tiempo completoEstablished in 2008, PETRONAS Lubricants International manufactures and markets a full range of high-quality automotive and industrial lubricants products in over 80 markets globally. Headquartered in Kuala Lumpur, PLI has over 30 marketing offices in 23 countries, managed through regional offices in Kuala Lumpur, Turin, Beijing, Belo Horizonte, Chicago and...
-
Junior IT Support Technician, Barcelona
hace 7 días
Barcelona, Barcelona, España VICIO A tiempo completoJunior IT Support Technician en Barcelona.Buscamos a una persona con ganas de unirse a nuestro equipo de Tech alguien a quien le apetezca formar parte de una startup en el mundo de la restauración y el delivery en contacto con todos los equipos de VICIO.Tu posición será dentro del equipo de IT acompañando al lanzamiento de nuevos restaurantes y...
-
Mechanical Helpdesk Support
hace 7 días
Barcelona, Barcelona, España Jr Spain A tiempo completocol-wideJob Description:About the CompanyVolpak, headquartered in Santa Perpetua de Mogoda, Spain, is the pioneer in the design and manufacturing of horizontal form-fill-seal (HFFS) machines for flat and stand-up pouches.Volpak's customers are market leaders in the food, beverage, chemical, personal and home care, pharma & healthcare industries.Volpak is...
-
Barcelona, Barcelona, España Axel Johnson International A tiempo completoHave you got a flair for solving tech puzzles? We're seeking a skilledIT Helpdesk Support Engineerto enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmosphereTitle:IT Helpdesk Support EngineerLocation:A charming office in central Barcelona, Spain, with 30% remote...
-
it helpdesk
hace 7 días
Barcelona, Barcelona, España Setesca A tiempo completoJob Description At Setesca, we are on the lookout for a Helpdesk technician to join the team of a major software development and marketing company in Barcelona. Responsibilities: Provide technical and functional support for the application Monitor support tickets Escalate tickets and ensure follow-up Carry out remote support sessions with clients...
-
Technical Support Helpdesk
hace 7 días
Barcelona, Barcelona, España Pli | Petronas Lubricants International A tiempo completoEstablished in 2008, PETRONAS Lubricants International manufactures and markets a full range of high-quality automotive and industrial lubricants products in over 80 markets globally. Headquartered in Kuala Lumpur, PLI has over 30 marketing offices in 23 countries, managed through regional offices in Kuala Lumpur, Turin, Beijing, Belo Horizonte, Chicago and...
-
IT Helpdesk Technician
hace 7 días
Barcelona, Barcelona, España AXA Group A tiempo completoAXA Partners - Helpdesk TechnicianAXA Partners aims to be AXA Group's preferred network and service company as the founding entity of AXA Partners. A key role in this transformation is the Helpdesk Technician responsible for supporting and maintaining workplace services for all entities in the region.The role involves collaborating with various departments...
-
Soporte Helpdesk Junior
hace 7 días
Barcelona, Barcelona, España Winning Consulting A tiempo completoQuiénes somos:¿Quiénes somos? Winning Consulting es una empresa de consultoría que ofrece servicios de consultoría, formación, reclutamiento e investigación. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación del conocimiento científico en la resolución de problemas complejos de gestión hasta...
-
Helpdesk Intern
hace 7 días
Barcelona, Barcelona, España Center for Genomic Regulation A tiempo completoThe InstituteThe Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries. The CRG is composed by an interdisciplinary, motivated and creative scientific team which is supported both by a flexible and efficient administration and by high-end...
-
Junior Operations Specialist In Customer Support
hace 1 semana
Barcelona, Barcelona, España Airhelp Germany Gmbh A tiempo completoWe are seeking a creative Junior Operations Specialist in Customer Support (German) to join our high-achieving team at Airhelp Germany GmbH in Barcelona.Growing your career as a Full Time Junior Operations Specialist in Customer Support (German) is an outstanding opportunity to develop critical skills.If you are strong in teamwork, people management and have...
-
Junior Hpc Support
hace 1 semana
Barcelona, Barcelona, España Barcelona Supercomputing Center (BSC) A tiempo completoJob Reference: 158_23_OP_USPosition: Junior HPC Support First level TeamClosing Date:Saturday, 15 April, 2023Reference: 158_23_OP_USJob title: Junior HPC Support First level TeamAbout BSC The Barcelona Supercomputing Center Centro Nacional de Supercomputación (BSC-CNS) is the leading supercomputing center in Spain. It houses MareNostrum, one of the most...
-
IT Support Engineer
hace 1 semana
Barcelona, Barcelona, España Setesca Talent A tiempo completoJoin a Dynamic IT Helpdesk Team in the Heart of BarcelonaHave you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our client's esteemed support team. Become a vital part of our client digital operations in a role that combines professional challenges with a friendly work atmospherePosition Details:Title:...
-
User Support Engineer
hace 1 semana
Barcelona, Barcelona, España Essp A tiempo completoESSP , a private company with 7 major European Air Navigation Service Providers as shareholders, manages the operation and supports the adoption of the European Satellite Based Augmentation System toGPS:EGNOS. The adoption of this service is rapidly growing given it allows correcting the GPS signal and offers enhanced features with accurate positioning and...
-
IT Helpdesk
hace 7 días
Barcelona, Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the iGaming industry. We are searching for an IT Helpdesk, that together with the IT Manager will support the business with day to day operations and the ongoing IT development projects. We are a fast-growing start-up based in Barcelona that offers customer services 24/7 internationally. If you...
-
Junior Hpc Support
hace 7 días
Barcelona, Barcelona, España Barcelona Supercomputing Center - Centro Nacional de Supercomputación A tiempo completo**Context And MissionThe Operations Department ensures the continuous daily functioning of the RES supercomputers and remote access by users both within Spain and internationally. In addition to all the routine maintenance and operations tasks, the Department staff is also heavily involved in planning and designing new systems and support facilities.We are...
-
IT Support, Barcelona
hace 7 días
Barcelona, Barcelona, España Deluxe Media A tiempo completoIT Support en Barcelona.CompanyLocation Barcelona SpainPosition SummaryAs IT Support you will be responsible for providing technical assistance to users carrying out internal support tasks and maintenance of the network and server infrastructure carrying out backup tasks as well as the installation and maintenance of desktop equipment.Role and...
-
Helpdesk It Company Barcelona
hace 7 días
Barcelona, Barcelona, España Jr Spain A tiempo completocol-wideJob Description::hasta el 17FuncionesImportant Company in Barcelona is searching for a Helpdesk.Monitoring and maintaining an organizations computer systems and hardware. You will be responsible for diagnosing any hardware or software faults with the systems and will solve the issues either in person or remotely.Device operations and maintenance of...