EMEA South Customer Optimization Manager, AWS Global Sales Customer Optimization

hace 1 semana


Madrid, Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

Customer Optimization Manager

As a Customer Optimization Manager, you will play a crucial role in enhancing the financial success of AWS customers. Your responsibilities include creating and delivering high-level content, serving as an expert in cost and commercial aspects, and equipping clients with tools for efficient cloud and IT spend management.

  • Lead reporting assessment and establish KPIs
  • Manage multiple strategic requests for continuous progress
  • Ensure success in customer transformation and optimization initiatives

Key job responsibilities

As the Manager of Customer Optimization and Acceleration (CO&A), you will oversee a team dedicated to improving customer financial performance. Your duties involve offering strategic guidance, collaborating with AWS account teams, and developing executive-level content. Additionally, you will implement cost optimization strategies and monitor outcomes, identify skill gaps, and drive performance improvements to maintain strong customer relationships.

About the team

AWS Sales, Marketing, and Global Services (SMGS) are at the forefront of driving revenue, adoption, and growth across various customer segments, including enterprise-level clients such as the public sector.

Why AWS?

Amazon Web Services (AWS) remains the most widely adopted cloud platform globally, catering to startups and Global 500 companies. Our commitment to innovation and a diverse workforce sets us apart.

Attributes of Successful Candidates

  • Bachelor's degree in Finance, Business Administration, or related field
  • Managerial experience in financial advisory or cost optimization teams
  • Expertise in developing executive-level financial content
  • Understanding of cloud and IT spend management
  • Ability to assess and address customer reporting needs

Additional Qualifications

  • FinOps or equivalent financial operations certification
  • Proven experience in implementing cost optimization strategies
  • Collaboration experience with AWS account teams
  • Capacity to mentor and manage a diverse team
  • Exceptional communication skills for client interactions


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