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Sports Team Leader

hace 4 meses

Madrid, Madrid, España Úbico - New Corporate Mobility Design A tiempo completo

Descripción:

_Somos Úbico_ un nuevo concepto de agencia del Grupo W2M y Grupo Iberostar. Nacemos desde la libertad de la experiência, para diseñar nuevos modelos de servicio adaptados a la nueva movilidad corporativa.


En el equipo Úbico compartimos valores, estamos orgullosos de nuestra experiência, asumimos el reto de la nueva movilidad y evolucionamos el concepto de agencia para adaptarnos a las nuevas necesidades de sus clientes.


En Úbico nos hemos replanteado el servicio en todos sus ámbitos para poder extender todas las capacidades con el único objetivo de poder diseñar cualquier modelo de servicio que necesite el cliente.


_ Funciones y responsabilidades_

  • Gestión de equipo.
  • Coordinación del personal a su cargo.
  • Asignación de labores y responsabilidades del equipo.
  • Trato excelente con el cliente.
  • Resolución de incidencias con clientes.

_ Buscamos a una persona con..._

  • Actitud Resolutiva y perseverante.
  • Gran conocimiento en procesos.
  • Sin miedo en la toma de decisiones.
  • Habilidades para la coordinación y gestión de equipos.
  • Conocimiento personal de destinos, nacionales e internacionales.
  • Grandes dotes de negociación.

Requisitos:

  • Experiência de 5 años en cargo similar. Se valorará especialmente la experiência en Sports.

_ AMADEUS_

  • Amadeus nueva plataforma Selling Connect:
  • Reservas aéreas (Tarificación, emisión, reemisiones)
  • Smart Flows, Smart Trigger, Quality Monitor
  • Perfiles de Empresa y Viajeros
  • Sistema de Colas
  • Gestion de grupos Amadeus

_ Otros Sistemas de reservas:
_

  • Web hoteles, low cost, rail, barco, seguros

_ MID OFFICE_

  • Conocimientos de sistemas de facturación: Avsis, AGM, etc.
  • Uso de Web / App de eventos.
  • Microsoft Office nível avanzado: Excel, Porwer Point.
  • Conocimiento de herramientas de auto reserva (Pursuit, Citrix )
  • Se valorarán conocimientos de otros sistemas.

_ Otros Requisitos:
_

  • Ingles nível alto hablado / escrito.
  • Disponibilidad para viajar y hacer guardias fuera del horario habitual de oficina.
  • Experiência acompañamientos en viajes con clientes prospecciones y grupos