Sales Executive Support
hace 7 días
Job Title:
Sales Executive Support- Location: Barcelona- Hours: 40 Hours per week- Salary: Competitive salary
What is the role of the Sales Executive Support:
To provide Sales support to the Sales Director and the sales department of Cashzone Portugal in coordination with Operations, Marketing & Legal & FSC; and provide administrative services when needed to support the daily business.
The role includes, but is not restricted to, the following work-related deliverables.Summary of duties and responsibilities include:
- Supporting sales team in Portugal, launching the campaigns to create new deals and customers.
- Provide troubleshooting assistance for customer, account statuses and relevant problems in Portugal.
- Provide data and guides to help the sales team.
- Develop and monitor performance indicators for Portugal.
- Manage sales tracking tools and report on important information.
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies.
- Stay up to date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience.
- Suggest sales process improvements.
- Fluent in Portuguese language is a must.
- Proven work experience as a Sales support specialist or Sales support associate.
- Hands on experience with ERP and CRM systems (such as Salesforce).
- High levels of expertise in office technologies including Microsoft Office and Excel, collaboration tools, etc.
- In-depth understanding of sales principles and customer service practices.
- Excellent communication skills.
- Analytical and multitasking skills.
- Teamwork and motivational skills.
- BS degree in Marketing or associate degree in relevant field a plus.
- Great written and verbal communication skills at all levels in Spanish & Portuguese.
- Minimum 4 years' experience on Sales Support roles in Multinational environment.
- Very personable and a great team player, with strong communication skills to facilitate excellent working relationships with teams in Spain and Portugal and at all levels of the organisation.
- Highly organised to proactively plan for the needs of the Sales Director, with enough confidence to be able to manage upwards.
- Highly customer focussed but able to manage expectations with stakeholders.
- Knowledge of practices of office management.-
- Attention to detail with a high degree of integrity.
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