Front Office Agent

hace 1 semana

Palma, Baleares, España Kimpton A tiempo completo

Front Office Agent

About Us
Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca.

A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values.

This is modern lifestyle lux - Mallorca style.

Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different


Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you.

The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here.

Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

Working at Kimpton is not just about working. And it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.

Be Yourself - Lead Yourself - Make it Count

What's the Job?


As a Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience.

You'll also create the warm atmosphere that makes our guests feel at home in any location.

Reports to the Front Office Manager.

Your day-to-day
Be the warm welcome that kicks off a memorable guest experience

Support the Front Office Supervisors in all required tasks.

Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone.

Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.

Handle cash and credit transactions.


Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.


Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.

Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.

Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.

Take pride in your appearance and place as a brand ambassador.

Always know what events and activities are on the day's schedule.

What we need from you
Bachelor's degree in hospitality or related field.

2+ years' experience working in Front Office department.

Must be fluent in local language and English, German will be highly valuable.

Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us
Competitive salary.

Discounted international room rates.

Employee recognition programmes.

Training programmes and access to IHG's training tool.

Meals whilst on duty.

Uniform and laundry service.

  • Front Office Agent

    hace 1 semana

    Palma, Baleares, España Kimpton A tiempo completo

    About UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style.Why We're HereWe believe heartfelt, human...

  • Front Office Supervisor

    hace 1 semana

    Palma, Baleares, España Kimpton A tiempo completo

    About UsKimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style.Why We're HereWe believe heartfelt, human...

  • Front Office Manager

    hace 1 semana

    Palma, Baleares, España Castillo Hotel Son Vida Mallorca A tiempo completo

    Castillo Hotel Son Vida, a Luxury Collection Hotel Get ready to be part of the sensational Castillo Hotel Son Vida team as a Front Office Manager. You'll be an integral part of our leadership team, fostering a culture that attracts, retains and inspires top talent. As the Front Office Manager, you will have the opportunity to lead and supervise the front...

  • Front Office Manager

    hace 1 semana

    Palma, Baleares, España Castillo Hotel Son Vida Mallorca A tiempo completo

    Castillo Hotel Son Vida, a Luxury Collection HotelGet ready to be part of the sensational Castillo Hotel Son Vida team as a Front Office Manager. You'll be an integral part of our leadership team, fostering a culture that attracts, retains and inspires top talent.As the Front Office Manager, you will have the opportunity to lead and supervise the front...

  • Front Office Manager

    hace 1 semana

    Palma, Baleares, España Castillo Hotel Son Vida Mallorca A tiempo completo

    Castillo Hotel Son Vida, a Luxury Collection HotelGet ready to be part of the sensational Castillo Hotel Son Vida team as a Front Office Manager. You'll be an integral part of our leadership team, fostering a culture that attracts, retains and inspires top talent.As the Front Office Manager, you will have the opportunity to lead and supervise the front...

  • Asistant Front Office Manager

    hace 1 semana

    Palma, Baleares, España Jr Spain A tiempo completo

    col-wideJob Description:Buscamos una persona dinámica para incorporación inmediata,Como segundo jefe de Front office y asistente del Front office manager,así como también asistente en funciones y apoyo en direcciónRequirements:Funciones principales entre otras: controlar y supervisar turnos de día, dar apoyo a la operativa del departamento,Cumplir con...

  • Front Office Manager

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    Front Office Manager - Sol Palmanova_"El mundo es tuyo con Meliá"_Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Misión del puestoFront Office...

  • Assistant Front Office Manager

    hace 1 semana

    Palma, Baleares, España Accor A tiempo completo

    de la empresaSobre nosotrosNos encontramos en la búsqueda de un profesional altamente motivado para unirse a nuestro equipo de front office como Assistant Front Office Manager.Únete a nosotros para disfrutar de una oportunidad única de trabajar con dos marcas hoteleras únicas, que llegan a la idílica playa de Cala Llonga, en Ibiza.Mondrian Ibiza es un...

  • Assistant Front Office Manager

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    Assistant Front Office Manager - Melia South Beach & Melia Calvia Beach_"Escojas la historia que escojas, tú eres el protagonista"_En Meliá Hotels International, tienes el poder de crear tu futuro.Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces. Estamos a...

  • Front Office Agent

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    _"El mundo es tuyo con Meliá"_Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Porque pertenecer a la gran familia Meliá es ser VIPDisfrutaras de My...

  • Assistant Front Office Manager

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    Assistant Front Office Manager - Sol Palmanova - Calvià (Mallorca)_"Escojas la historia que escojas, tú eres el protagonista"_En Meliá Hotels International, tienes el poder de crear tu futuro.Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces. Estamos a tu...

  • Assistant Front Office Manager

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    _"El mundo es tuyo con Meliá"_Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Porque pertenecer a la gran familia Meliá es ser VIPDisfrutaras de My...

  • Recepcionista - Front Office

    hace 3 meses

    Palma, Baleares, España Can Bordoy Grand House & Garden A tiempo completo

    Can Bordoy es un Hotel Boutique 5* GL de 24 suites únicas que ofrecen al huésped la hospitalidad de una residencia privada y la exclusividad de verse acogido por el pasado del edificio, su historia y sus grietas, que combinan con un diseño contemporáneo creando un entorno reconocido en las publicaciones y revistas más prestigiosas del mundo. Sus...

  • Front of House Manager

    hace 1 semana

    Palma, Baleares, España lhc A tiempo completo

    LHC International is the leading career partner for executives in the hospitality and operational real estate industry.For our partner, a luxury hotel in MALLORCA, we are looking for a FRONT OF HOUSE MANAGER 5* HOTEL(all genders) with immediate effect or by appointment.Your Key ResponsibilitiesIn charge of Front office, concierge, guest services, butler and...

  • Front Office Manager para Lujoso Resort en Austria

    hace 1 semana

    Palma, Baleares, España NEXT STEP GRECIA A tiempo completo

    NEXT STEP career network con más de 400 socios hoteleros en Austria, Suiza, Alemania e Italia le garantiza un puesto que se adaptará al 100 % a sus habilidades y deseos.En este momento estamos reclutando Front Office Manager motivados (puestos permanentes), para nuestro socio hotelero en Austria, con fecha de inicio en diciembre o inmediatamente luego del...

  • Front Desk Receptionist

    hace 1 semana

    Palma, Baleares, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Join the Four Seasons team, a group of individuals driven to constantly improve, challenge themselves, and treat others with respect. Our global team goes above and beyond to create unforgettable experiences for our guests, residents, and partners, all while upholding a standard of luxury with genuine care. We prioritize providing a...

  • Front Office Supervisor

    hace 1 semana

    Palma, Baleares, España Melia Hotels International A tiempo completo

    _"El mundo es tuyo con Meliá"_Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.MISIÓN: Tu misión principal consistirá junto con el responsable del...

  • Emea Front Office Officer

    hace 1 semana

    Palma, Baleares, España Hotelbeds A tiempo completo

    Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel...

  • Front Desk Receptionist

    hace 1 semana

    Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completo

    About Four Seasons:Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Manager Front of the House

    hace 5 días

    Palma, Baleares, España Marriott International A tiempo completo

    Job Description For Manager Front of the House(HOZ) in Palma de Mallorca,Spain. Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible...