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Customer Service Trainee

hace 3 meses


Barcelona, Barcelona, España ASICS A tiempo completo

Customer Service Trainee:

APPLY NOW

Job purpose:


El objetivo de tu incorporación como Customer Service Trainee, será aumentar la satisfacción de nuestros clientes estratégicos, creando procesos más eficientes y ejecutando todas las acciones necesarias que faciliten el trabajo de nuestros clientes.


Tu perfil:

  • Si eres una persona con clara actitud de servicio, tienes como principio no asumir sino investigar y preguntar, sientes pasión por conocer el funcionamiento interno de una compañía...ésta es tu oportunidad
  • Valorable experiência en departamentos de Customer Service en Retail
  • Graduado en Administración y Dirección de Empresas o similares. Es necesario que hayas terminado tus estudios universitarios
  • Deberás ser capaz de desarrollar y aplicar tus habilidades administrativas
  • Tener una actitud comercial, mostrar capacidad de negociación
  • Flexibilidad para buscar las soluciones necesarias para nuestros clientes.
  • Tener la capacidad de entender procesos complejos de entrega.

Responsabilidades / Tareas:

  • Gestión y seguimientos de los pedidos y entregas
  • Resolución de las incidencias de nuestros clientes.
  • Atención personalizada a nuestros clientes
  • Ofrecer información sobre nuestras colecciones y condiciones comerciales
  • Control y verificación de facturas
  • Análisis de datos (B2B, SAP, Excel).

Que ofrece ASICS:

  • En este proyecto aprenderás las fases de operaciones, logística, contabilidad y comercial.
  • Remuneración.
  • 40h semanales
  • Contracto en prácticas de duración máxima de 1 años (Para realizar un contrato en prácticas es necesario que hayas terminado tus estudios universitarios hace menos de 3 años)
  • Trabajar en un equipo comprometido e internacional
  • Formación continua
  • Formar parte de una empresa centrada en el desarrollo y la felicidad de sus empleados.