Learning Quality Coordinator
hace 7 días
It will be up to you to make sure they have the skills and knowledge to stay safe, be efficient, and enjoy plenty of professional growth at Amazon – potentially becoming one of our future leaders.
You'll work with people at every stage of their career, from new hires to managers.Key job responsibilities
Organise delivery of training and coaching to Amazon's standard, including refreseher trainings
Review and improve site-training completion rates together with managers and associates
Gather feedback and highlight areas where there are opportunities to streamline or improve the training experience
Work with teams to identify areas where further training and development is needed
Help to audit metrics such as safety, quality, and process across sites
Train and coach associates to become ambassadors who can help deliver coaching and training to local teams
Maintain records of all trainings and the assessment of skills allocations.
Assist in overseeing the development of our employees' skills through training on various roles in preparation for peak season.
A day in the lifeThe role of Learning Coordinator is about sharing and upholding our process standards.
You'll deliver high-quality training that outlines safety, culture, and site-specific procedures to Amazon employees as well as external partners, along with a warm welcome for new hires.
As a Learning Coordinator you will be the point of contact for our operational teams on site in order to track the onboarding process of our New Hires associates and to assist them.
You will collaborate with several support teams to update training documents, implement process changes and ensure sites adoption of them.
We are open to hiring candidates to work out of one of the following locations:Barcelona, ESP
BASIC QUALIFICATIONS
- Relevant experience of using clear communication including evidence of delivering training groups and creating corresponding communications and training materials
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Advanced proficiency in [insert the local language] (C1 Common European Framework of Reference, CEFR)
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in a coaching, mentoring, or teaching role
- Relevant experience of managing multiple, competing priorities concurrently
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