![Amazon Road Transport Spain, S.L.U.](https://www.wijobs.es/assets/logos/company/amazon.png)
Carrier Operations Specialist, COM
hace 7 días
Amazon's Carrier Operations Specialists play a crucial role in the global business. They ensure smooth and efficient operation of the complex international transportation network. As a Carrier Operations Specialist (COM), you will collaborate closely with various stakeholders within and outside Amazon, ranging from operational teams handling customer orders to retail teams and more.
You will contribute to optimizing delivery performance to enhance customer experience and increase energy and cost efficiency.
Key Responsibilities:
- Analyze and interpret data to enhance performance metrics in transportation execution
- Investigate root causes of performance issues and coordinate corrective actions with transportation partners
- Collect industry best practices and quality standards to educate partners
- Develop efficient performance management processes, document them in Standard Operating Procedures, and continuously enhance them
- Influence business decisions based on carrier performance results
- Collaborate with teams to address and oversee operational obstacles
- Assist in planning and managing complex projects
A Day in the Life:
Being a Carrier Operations Specialist at Amazon involves resolving challenges by working with various teams when situations impact the network. You will address immediate issues while also focusing on broader strategies to help Amazon achieve new goals. This role requires both proactive and reactive approaches, involving defining and applying quality standards and preparing for new projects.
You will engage in a mix of on-the-ground tasks and strategic work, ensuring each day brings new experiences. For instance, one day you could investigate late customer orders, while the next you might coach transportation partners on standards and best practices.
Embracing such diversity in your role means you'll have opportunities for continuous learning.
About the Team:
The Amazon Transportation Service (ATS) team is instrumental in Amazon's rapid deliveries. Working within ATS, you'll join a diverse team central to our success. By utilizing air, sea, and road transport alongside advanced sortation centers, you'll contribute to enhancing Amazon's transportation efficiency.
Data-driven decision-making is our team's strength, fostering innovation and efficiency at Amazon. Prioritizing safety, we rely on our skilled workforce to ensure swift, convenient, and sustainable package deliveries.
We are currently considering candidates for roles in:
Barcelona, ESP
BASIC QUALIFICATIONS
- Experience with Excel
- Supply chain experience
- Program or project management experience
- SQL proficiency
- Knowledge of Lean principles and DMAIC methodology
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