Warehouse Lead Supervisor
hace 1 semana
INTERNAL ONLY - THIS POSITION IS STRICTLY ONLY OPEN TO HUBOO EMPLOYEES
We are are looking to add an experienced leader to our Spanish operation. Do you have excellent leadership, coaching and influencing skills? Are you looking for a new challenge where you can build a meaningful career in leadership? If so, there is a great chance to join the team at Huboo as a Lead Supervisor in our warehouse in Madrid
Huboo are a technology led ecommerce fulfilment company, focused on helping online sellers grow their business by providing global fulfilment, we are VC funded and continue to grow at a rapid pace.
We are looking for someone with lots of enthusiasm with a desire to learn and succeed, a focused mind and a "can-do" attitude.
Responsibilities for our Lead Supervisor:
- Ensuring resource is aligned to workload, to deliver a consistent excellent service
- Leading the daily hub huddle effectively communicating the requirements for the business that day
- First point of escalation for customer service or operational issue resolution
- Ensuring that accurate and timely communication is always flowing with clients and the business
- Creating an environment where the highest performance standards are maintained, and immediate interventions are made to correct all mistakes
- Identifying training requirements, showing "how to", coaching, practical help, direction, and expertise to support to the hub managers in their area
- Deputising for the Site Manager as and when needed to provide operational direction
- Coaching, mentoring, and acting as a role model to Hub Supervisors to ensure optimum performance is achieved
- Promoting and harnessing the Huboo culture, encouraging high performing employees through coaching and empowerment
Requirements:
- Experience of leading a successful high performing team
- Excellent coaching skills developing members of staff
- Experience of peertopeer coaching is an advantage
- The ability to plan effectively to create maximum efficiency
- Problem solving skills in the moment and for long term issues
- High energy and the ability to motivate a team to perform to the best of their abilities
- A customer centric individual that always understands the customers situation and puts actions in place to ensure the customer is at the heart of everything we do
- A people focused individual that ensures the operational environment is a great place to work
Benefits
What do we offer:
- 25 days paid holiday (plus bank holidays)
- Company Share Scheme
- Free onsite parking
- Excellent working environment in our warehouse in Madrid
- Opportunities for personal development and exposure to a variety of challenges
- Casual dress code
- And many more
What we do at Huboo:
Huboo is an eCommerce fulfilment partner using great people and smart technology to enable businesses to grow.
We came to market because we could see an opportunity to do things differently.
Our unique hub model creates service-led micro warehouses, putting people at the heart of an industry not known for it.
For our clients that means higher quality service, and a human approach supported by flexible, end-to-end technology.
We enable startups and SMEs to outsource the complications of fulfilment, effortlessly integrating with the world's most popular sales channels and marketplaces.
For large and enterprise businesses, our tailored solutions adapt to the speed and scale modern business demands, driving efficiency and growth.
Businesses grow with Huboo
We're an inclusive team and believe that everybody has a voice. At Huboo, you'll get tons of opportunity to bring your ideas to the table regardless of your age, gender, sexuality, race, disability or religion.
**If you feel you have the right mindset and skills, and you're excited by the opportunity to work in a fast-paced, rapidly growing, dynamic company that'll give you ample opportunity to be creative and succeed in your career then get in touch today
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