Account Supervisor/manager

hace 1 semana

Barcelona, Barcelona, España McCann Worldgroup Deutschland GmbH A tiempo completo

Job Description:

The Role:


McCann Worldgroup seeks an Account Supervisor tto be responsible for the relationship between the agency and day-to-day clients, providing strategic guidance to clients, managing the account team's performance, and cultivating strong client relationships to encourage new and repeat business.

The Account Supervisor demonstrates thinking across the client's line of business and not just on their teams' assigned projects. They act as a trusted advisor and partner to the client.

The Account Supervisor has expert marketing skills, the ability to anticipate needs is an experienced executor, and can confidently express and author informed opinions.

The Team


The Business Leadership team here at McCann Worldgroup pride themselves on being relentless in converting opportunities for our clients, our agency, and our community.

We are curious, strategic, and creative with a never-ending passion for doing fantastic work.

The Ask

For our McCann Worldgroup Account Supervisor,, leadership manifests across:

Our People:
Find, develop, align, and inspire talent: our talent is our biggest asset. We must cultivate an environment of generosity, learning, possibilities, bravery, and smarts that is equally inspirational and efficient/actionable.

Have effective conversations and give useful feedback - even if the conversations are not always easy.

An Account Supervisor is a role model.

Our Clients:


Invest time and energy in developing a close and productive relationship with clients and deal directly with the most senior clients as needed.

Demonstrate an understanding of and share their passion for the brand, as well as their pressures and frustrations.


Be responsible for initiating, deepening, and extending senior-level client relationships, resulting in account growth, stability, and reduced risk of loss.

Accountable for the quality of agency presentation to their clients, including proposal documents, and ensuring all work is sold most effectively.


Our Creativity:
Have a point of view, and never be afraid to share it.

If an Account Supervisor, knows their clients and their issues, the Account Supervisor, Business Leadership will understand what is right and not.

Collaborate with creatives about the work to ensure comprehension and ownership.

Our Process:
Develop and foster approaches and tools to drive integrated marketing strategies for clients.

Be a strategic business partner for your client - understand the strategic direction and critical challenges facing their business and quickly become a strong partner.

Work collaboratively with planning to steer and inform the direction of the strategy. Look for further opportunities for the brand and, ultimately, the agency.

Our Place:
Drive the triumvirate way of working within the office and across the brands (strategy, business, creative). Calibrate the right teams to ensure strategic & operational excellence and presence.

Our Promotion:
Be the industry's and Business Leadership's voice/face.

What You Will Do:
The Account Supervisor, for McCann Barcelon, will be required to:

  • Support the business in leveraging your expertise to navigate the public sector's complexities and nuances to create breakthrough communications.
  • Understand the fastpaced nature of business and positively respond to lastminute client requests.
  • Assists the Strategy and Creative teams to write clear, powerful, insightdriven creative briefs, presentations, and other strategic documents.
  • Guide the team and collaborate across the agency to drive magical creativity and innovation.
  • Oversees administration and execution of numerous projects at the same time.
  • Ensure that the company, in every area, delivers the best possible product, firmly grounded in a thoughtful, strategically sound understanding of the clients' business, the account's longterm direction, and the tasks at hand.
  • Partner with Strategy teams to identify key insights and monitor campaign performance. Also, create test plans, strategies, and recommendations for your channels of business.
  • Build client's confidence by knowing the objective and status of every clientrelated activity, even those that have been delegated.
  • Able to expertly communicate challenging news to clients in a manner that minimizes negative impact on the agency.
  • Identify opportunities when in client conversations and act on them to add value to the client or company.
  • Keep client and the Account Director updated on the status of account activities. Elevate issues and opportunities as required.
  • Master a strong knowledge of the client's products, branding, and style guide.
  • Nourish and safeguard the client relationship, maintain contact, and build rapport at as many levels of the organization as possible.
  • Advance the team's professional development, monitor the work, be a readily accessible resource, and provide regular, timely performance reviews and guidance.
  • Demonstrate strong collaboration, communication skil

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