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O365 Technical Support
hace 2 semanas
Oferta de Empleo:
Soporte Técnico O365:
Empresa:
sg tech**:
Descripción del Puesto:
Responsabilidades:
- Brindar soporte técnico de nível avanzado para resolver incidencias relacionadas con Office 365 y sus aplicaciones.
- Realizar configuraciones y mantenimiento de Exchange Online, SharePoint Online, Teams, OneDrive for Business y Office Web Apps.
- Colaborar con el equipo de TI para implementar nuevas soluciones basadas en la nube.
- Gestionar usuarios y permisos en el portal de Office 365 y Azure Active Directory.
- Documentar y mantener actualizada la información relacionada con las incidencias y soluciones implementadas.
Beneficios:
- Remuneración competitiva de acuerdo a experiência y habilidades.
- Oportunidades de desarrollo profesional y crecimiento dentro de la empresa.
- Ambiente de trabajo colaborativo y dinámico.
- Horario Invierno: L-J: 8.5; V: 7 Horario Verano (julioagosto)
- Alcobendas Madrid. Al menos 50% presencial
Requisitos:
Requisitos:
- Experiência mínima de 3 años en soporte técnico en entornos de Office 36
- Conocimientos Específicos de Productos Office 365, amplio entendimiento de todas las aplicaciones de Office 365, incluidas, pero no limitadas a Exchange Online, SharePoint Online, Teams, OneDrive for Business, y Office Web Apps. Debe ser capaz de resolver problemas y proporcionar soporte técnico para estas aplicaciones.
- Experiência en la administración del portal de Office 365, incluyendo la gestión de usuarios, grupos, licencias, y configuraciones de seguridad. Conocimientos en la configuración de políticas de seguridad y cumplimiento para proteger datos y asegurar la comunicación.
- Experiência práctica en la planificación e implementación de migraciones a Office 365 desde sistemas existentes, asegurando una transición suave para los usuarios. Capacidad para asesorar sobre las mejores prácticas de implementación y configuración.
- Conocimientos en Azure Active Directory (Azure AD) y en la configuración de la autenticación única (SSO), autenticación multifactor (MFA), y políticas de acceso condicional para asegurar el acceso a los servicios de Office 36
- Soporte Técnico y Resolución de Problemas, habilidades de soporte técnico, incluyendo diagnóstico y resolución de problemas técnicos complejos relacionados con Office 365. Esto puede incluir problemas de conectividad, rendimiento, configuración de cliente, y más.
- Capacitación y Documentación: Habilidad para crear y mantener documentación técnica actualizada, así como proporcionar capacitación y asesoramiento a los usuarios finales para promover el uso eficiente y seguro de las herramientas de Office 36
- Compromiso con el aprendizaje continuo para mantenerse al día con las nuevas características, actualizaciones de productos, y cambios en el entorno de seguridad de Office 365
Cómo Aplicar:
Si cumples con los requisitos y te interesa formar parte de nuestro equipo, por favor envía tu CV actualizado con el asunto "Soporte Técnico O36- Tu Nombre".
3 years
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