People Relations Manager

hace 2 semanas


Valencia, Valencia, España Flywire A tiempo completo

Company Description*Are you ready to trade your job for a journey
? Become a FlyMate*Passion, excitement & global collaboration are all core to what it means to be a FlyMate.

At Flywire, we're on a mission to deliver the world's most important and complex payments.

We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you

Who we are:


Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.


Today, we've digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies.

And, we're just getting started

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.


Job Description:

  • Consult with leaders on people (employee) relationsrelated questions and concerns that involve a high degree of complexity or risk to the business.
  • Lead and support investigations of people relations issues and concerns involving allegations where there is a high degree of complexity or risk to the business. Recommend resolution of issues in accordance with Flywire standards.
  • Provide performance management consultation to ensure accurate interpretation of employment laws and regulations, and consistent development and delivery of corrective action.
  • Build and maintain strategic partnerships with COE's and crossfunctional teams (including Legal, People Operations, Risk and Security Teams) and leadership teams across the organization.
  • Identify, lead and/or participate in project work to ensure consistency across the organization and build leader capability in people relations.
  • Interpret and drive the evolution of Flywire's policies, procedures, standards and practices.
  • Track and analyze case metrics and share insights. Share recommendations for building leadership capabilities.
  • Review and analyze business metrics including data on retention and FlyMate experience in order to recommend systemic improvements
  • Collaborate with People Ops and leaders and legal (as required) to evaluate and approve leaves and accommodations.
  • Function as a business partner with leadership teams to develop and execute critical business and organizational strategies. Specifically our Client/Payer Support Organization.
  • Build relationships with business leaders to offer thought leadership on organizational and peoplerelated strategy and execution
  • Provide strategic partnership and mentorship to employees and people managers at all levels to positively impact the development, motivation, and retention of talent.
  • Consult employees from all levels of the organization, HR Business Partners and Legal to deliver seamless support and establish professional credibility and mutual trust

Qualifications:

Here's What We're Looking For:

  • Bachelor's degree required in Human Resources Management or Business Administration or Employment Law
  • Minimum of five (5) years in a People Relations (Employee Relations) and or HR Business Partner Role in Human Resources
  • Demonstrated success with employee relations, labor relations, and employment law
  • Experience successfully implementing programs across geographically distributed teams
  • Knowledge of local laws and statutes, which govern employment policies and practices. (International Experience a plus)
  • Ability to build strong working relationships across all levels of the organization
  • Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fastpaced, timesensitive environment
  • Excellent written and verbal communication skills; must be an articulate and persuasive communicator
Additional Information*What We Offer*_:_

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)


Flying Start
  • Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs (Managers Taking Flight for new or aspiring manag


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