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Manager-madrid
hace 3 meses
Manage a team of Medical Representatives within a designated office, country or region in order to achieve revenue, profit targets and client satisfaction.
Essential Functions- Manage staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
- Approve actions on human resources matters.
- Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
- Ensure that staff have the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan and mentored training experiences, as applicable.
- Ensure sufficient level and profile of resource is recruited for each project. Establish tracking and monitoring systems and provide regular feedback on project progress against business plan.
- Act as a coach and mentor for Medical Sales Reps.
- Drive the effectiveness of designated Electronic Territory Management System across the sales force, ensuring required levels of compliance with reporting standards.
- Manage the partnering process at territory and regional level with customer salesforce where relevant.
- Ensure production and communication of accurate client charge figures.
- Monitor/track Key Performance Indicators and achieve revenue and contribution targets for the region and take appropriate action.
- Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of Practice
- Perform other duties as assigned.
Qualifications:
- Bachelor's Degree Life Science or related field Req
- 5 years' medical sales experience including previous line management experience Req Or
- Equivalent combination of education, training and experience. Req
- Good understanding of Pharma Market and related procedures.
- Understanding and general knowledge of health service at both national and local level in terms of structures and procedures.
- Knowledge of Secondary Care or Specialist arena
- Build network of relationships of customers and health representatives in the territory and in any relevant specialty segment.
- Fluency in software operating systems, such as MS Office and customer relationship management systems
- Ability to mentor and train colleagues.
- Basic management skills.
- Good verbal and written communication skills.
- Ability to monitor and plan to meet project objectives.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.
- Possession of any required industry qualification essential to function as a Medical Representative in the relevant market. Req
AZDL
- Driver Licence
- Valid And In State Req