Convention Services Manager

hace 1 semana

Barcelona, Barcelona, España Marriott International, Inc. A tiempo completo

Job Number Job CategoryEvent ManagementLocationW Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, SpainVIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeManagementOVERVIEWUnder the supervision of the Director of Convention Services Manager, coordinates and executes group assignments turned over by the Groups Sales team.


HOW IT ́S DONEScope of position:

Monitors and prepares all information related to contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions.

Coordinates all event details with Meeting Planner which are then communicated to operational departments through BEO ́s (Banquet Event Orders) and GFS (Group Fact Sheet).Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.

Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to organize all group needs.

Verify credit information submitted in Finance department at point of turnover.
Participate in insider tours and plan meetings for upcoming groups and potential affiliate business.

Promote the use MI Leads as a means of referral and Marriott Bonvoy:
acquire full knowledgeable understanding of the program and assist when creating reslinks.
Participate in trainings and other sales-related meetings as required.
SPECIFIC JOB KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES

  • Must be able to speak, read, write and understand Spanish and English.
  • Minimum of two years' experience in hotel operations and proven experience in a similar role.
  • Excellent communication skills, both verbally and written.

Excellent organizational skills:
has the ability to prioritize tasks and to manage the workload by her/his own initiative

  • Enjoys working as part of a team
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel.
Good knowledge of Opera Sales & Catering & PMS systemsHours:
The typical working days of the Convention Services Managers depend on groups and events business.

The working hours should be from 09.00 AM to 17.00 PM, but are flexible according to evening and weekend events taking place in the hotel.


Role duties:
Listed below is an outline of some of the duties and responsibilities of the Convention Services Manager:

  • Attend weekly Conventions department meeting.
  • Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview.
Attend one to one meetings with Director of Conventions ServicesWhat the Convention Services Manager is not:

  • A replacement for the Banqueting Manager

A replacement of the W Meetings InsiderPosition Requirements:

  • University educated
  • Relevant experience in a sales manager role in hotels
  • Consistent career path to date
  • Excellent command of Spanish and English language (both written and spoken)
  • Consistent track record of achievement in hotel salesMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
Bewhere you can do your best work,?beginyour purpose,belongto an amazing global? team, andbecomethe best version of you.#J-18808-Ljbffr

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