Customer Care for a Global Medical Technology

hace 1 semana


Barcelona, Barcelona, España Blu Selection A tiempo completo
Tasks

Your responsibilities and impact as a Customer Care Representative will be:

  • Acting as a mediator between the consumer and the clinic to address any concerns or issues that may arise
  • Effectively addressing patient inquiries by delivering unbiased, precise, nonpromotional, and nonmedical information.
  • Assuring the customers have a positive experience fitting our client ́s quality standards.
  • Coordinating an onboarding process for interested customers, guiding them through the necessary steps to become a valued client.

Requirements:

Skills, qualifications, and interests you need to succeed in this role:

  • Native level of German with a fluent level of English and Spanish (at least C1)
  • Already based in Barcelona or the metropolitan area
  • Having excellent verbal and written communication skills
  • Being able to work independently in a fastpaced environment
  • Being able to quickly understand customers ́ needs and deal with their emotions
  • Having a wellorganized and structured way of working
  • Minimum 1 year of experience working in a customer service environment
  • Data entry skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
  • Previous experience working in the medical (aesthetics) would be a plus
  • Previous experience working with Zendesk and Salesforce would be a plus

Benefits:

What ́s in it for you?

  • Contract: Permanent + 2month probationary period
  • Competitive salaryBenefits: meal voucher, 27 days of vacation + your birthday off, pension plan, mental policy
  • Working hours: Mon-Fri 918
  • Hybrid work model
  • Health insurance: private health + life insurance
Your future company.

Our client is a rapidly growing global team at a renowned global medical technology company.

The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on the breast aesthetics and reconstruction market.

With a robust portfolio of cutting-edge silicone gel-filled breast implants, they are revolutionizing the femtech industry through innovative design, development, manufacturing, and marketing.



  • Barcelona, Barcelona, España Olympus Europa Se & Co. Kg A tiempo completo

    With around 225 employees, Olympus Iberia is one of the largest subsidiaries in Europe. Your responsibilitiesLa persona seleccionada desempeñará las siguientes funciones:SOPORTE A CLIENTE, ATENCIÓN TELEFÓNICA, GESTIÓN INTEGRAL DE CASOS Y RESOLUCIÓN DE INCIDENCIASGestionar las llamadas de clientes así como las posibles reclamaciones/quejas de los...


  • Barcelona, Barcelona, España OLYMPUS EUROPA SE & CO. KG A tiempo completo

    With around 225 employees, Olympus Iberia is one of the largest subsidiaries in Europe. Your responsibilities La persona seleccionada desempeñará las siguientes funciones: SOPORTE A CLIENTE, ATENCIÓN TELEFÓNICA, GESTIÓN INTEGRAL DE CASOS Y RESOLUCIÓN DE INCIDENCIAS Gestionar las llamadas de clientes así como las posibles reclamaciones/quejas de los...

  • Global Medical Manager

    hace 1 semana


    Barcelona, Barcelona, España Almirall Hermal Gmbh A tiempo completo

    Global Medical Manager - 1 year Temporary Fecha: 25 may. 2024 Mission Reporting into the Global Medical Immunology Director, the Global Medical NMSC/AK Manager is accountable for providing medical and scientific strategic leadership about the assigned product (Tirbanibulin), as well as the rest of the NMSC/AK portfolio, making sure that the cross-functional...

  • Global Medical Manager

    hace 1 semana


    Barcelona, Barcelona, España Almirall Hermal Gmbh A tiempo completo

    Global Medical Manager - 1 year Temporary Fecha: 25 may. 2024Mission Reporting into the Global Medical Immunology Director, the Global Medical NMSC/AK Manager is accountable for providing medical and scientific strategic leadership about the assigned product (Tirbanibulin), as well as the rest of the NMSC/AK portfolio, making sure that the cross-functional...

  • Customer Care South

    hace 1 semana


    Barcelona, Barcelona, España Ronin Talent Jobs A tiempo completo

    A multinational company specialised in medical devices is looking for a Customer Care South & West Europe, for their offices in Barcelona.Main responsabilities: Front Office: Taking customer communication in general and channeling those through the organization (Sales, service execution, business center, etc) Back Office: Taking care of administration of our...

  • Global Medical Manager

    hace 1 semana


    Barcelona, Barcelona, España Almirall Hermal Gmbh A tiempo completo

    Global Medical Manager - 1 year Temporary Fecha: 25 may. 2024 MissionReporting into the Global Medical Immunology Director, the Global Medical NMSC/AK Manager is accountable for providing medical and scientific strategic leadership about the assigned product (Tirbanibulin), as well as the rest of the NMSC/AK portfolio, making sure that the cross-functional...

  • Global Medical Manager

    hace 1 semana


    Barcelona, Barcelona, España Almirall A tiempo completo

    Mission Reporting into the Global Medical Immunology Director, the Global Medical NMSC/AK Manager is accountable for providing medical and scientific strategic leadership about the assigned product (Tirbanibulin), as well as the rest of the NMSC/AK portfolio, making sure that the cross-functional business objectives are met, ensuring close alignment with...

  • Customer Care

    hace 1 semana


    Barcelona, Barcelona, España Mytheresa A tiempo completo

    Customer Care & Fashion Advisor – German (f/m/d) (Munich or Barcelona) To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona. WHAT YOU WILL DO Advisory and support services for our international premium clients...


  • Barcelona, Barcelona, España European Recruitment A tiempo completo

    Senior Manager Customer Care Barcelona Barcelona, Catalunya, ES Senior Manager - Customer Care - AeroTech - Aviation Industry - Madrid Job Summary: Lead and manage the EMEA Field Service, Spare Parts, and Rebuild departments to provide top-tier product support and drive revenue growth. Assist customers with service and parts needs for the equipment....

  • Customer Care Agent

    hace 1 semana


    Barcelona, Barcelona, España TOP DOCTORS, S.L. A tiempo completo

    HiWould you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth?Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team.Are you motivated, dedicated, with a strong work...

  • Customer Care Agent

    hace 1 semana


    Barcelona, Barcelona, España TOP DOCTORS, S.L. A tiempo completo

    HiWould you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth?Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team.Are you motivated, dedicated, with a strong work...

  • Medical Director

    hace 1 semana


    Barcelona, Barcelona, España LIM GLOBAL A tiempo completo

    BCN/MADOur client, a successful, fast-growing nutraceutical startup company with marketed and development products for beauty, hair care, and anti-aging. We are searching for an exceptional professional to join their team as Medical Director.

  • Customer Care Manager

    hace 1 semana


    Barcelona, Barcelona, España Papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...


  • Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Care Coordinator (Scandinavian speaking) ReqId:1002 Location: ES Customer Care Coordinator Application deadline: This is an open application and suitable applications will be reviewed on a rolling basis Location: Spain We are Norwegian all the way and will be...


  • Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Care Coordinator (Scandinavian speaking) ReqId:1002Location: ESCustomer Care CoordinatorApplication deadline: This is an open application and suitable applications will be reviewed on a rolling basisLocation: SpainWe are Norwegian all the way and will be our...


  • Barcelona, Barcelona, España Ohme Ev A tiempo completo

    We're on a mission to make the switch to sustainable transport and energy faster, easier and more affordable. We use our own technology stack, data smarts and industry knowledge to build a game-changing capability. Our intelligent energy platform helps our customers access renewable energy, understand consumer behaviour, and powers smart charging for EVs. By...

  • Customer Care Manager

    hace 1 semana


    Barcelona, Barcelona, España papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...


  • Barcelona, Barcelona, España Tdcx A tiempo completo

    #BeMore Suchen Sie nach einer lohnenden Karriere, die Sie mehr tun und mehr erreichen lässt? Entfalten Sie Ihr volles Potenzial bei der Arbeit mit TDCX, einem preisgekrönten und schnell wachsenden BPO-Unternehmen. Sind Sie ein kundenorientierter Mensch, der leidenschaftlich daran interessiert ist, ein großartiges Markenerlebnis zu schaffen und zu...


  • Barcelona, Barcelona, España TDCX A tiempo completo

    : #BeMore Suchen Sie nach einer lohnenden Karriere, die Sie mehr tun und mehr erreichen lässt? Entfalten Sie Ihr volles Potenzial bei der Arbeit mit TDCX, einem preisgekrönten und schnell wachsenden BPO-Unternehmen. Sind Sie ein kundenorientierter Mensch, der leidenschaftlich daran interessiert ist, ein großartiges Markenerlebnis zu schaffen und zu...

  • Customer Care

    hace 1 semana


    Barcelona, Barcelona, España MYTHERESA A tiempo completo

    To support our Customer Care team we are searching for a Customer Care & Fashion Advisor - German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order process Answering customer requests (phone calls and e-mails)...