French Customer Service
hace 2 semanas
**Voici certaines des tâches que vous serez amené à réaliser si vous nous rejoignez**:
- Conseiller et assister nos clients
- **Résoudre les incidents qui peuvent se produire, toujours avec un sourire** (nous essayons d'éviter au maximum qu'ils se produisent, mais il y a parfois quelques ratés...)
- **Obtenir le retour d'expérience et les commentaires des consommateurs **(par exemple en les contactant par téléphone) afin de le partager avec les producteurs pour les orienter dans leur démarche
**Votre profil**
- MUST HAVE**:Le français est votre langue maternelle et vous avez un bon niveau d'espagnol.**:
- Vous** résidez à Madrid**:
- Vous avez au moins** 1 an d'expérience en service clients **pour le marché francophone (nous valorisons tout particulièrement les expériences dans les domaines de la vente, de la logistique, de l'agriculture et du e-commerce)
- Vous savez** travailler de manière indépendante mais êtes avant tout un excellent team player**:
- Vous êtes **flexible et aimez le changement**:
- Vous êtes **enthousiaste et curieux et** voulez découvrir les surprises quotidiennes que vous réserve l'agriculture
- La durabilité est une de vos valeurs
- **Votre coeur bat à l'idée de révolutionner ce monde et surtout de le rendre plus vert**
**Nous vous offrons**
- Un contrat de travail à durée indéterminée de **40 heures hebdomadaires**.
- Temps complet **:semaine de 5 jours** du lundi au dimanche pour offrir à nos clients le meilleur service clients du monde. Concrètement, vous travaillez un **week-end complet toutes les 5 semaines.**:
- Modèle hybride**: télétravail 2 jours par semaine **(25 €/mois pour vos dépenses).
- **Assurance maladie** partiellement financée par Crowdfarming (29€).
- **250€ par an pour toute formation** que vous souhaitez entreprendre.
- Une culture d'entreprise ouverte dans laquelle vos idées sont bienvenues et attendues avec impatience.
- La chance de pouvoir **goûter en avant première aux produits** des producteurs et de recevoir des fruits et légumes bio arrivés directement de la ferme chaque semaine
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