Dutch Part-time Customer Service Advisor

hace 2 semanas


Barcelona, Barcelona, España NewCo Communications A tiempo completo

If you enjoy offering excellent customer service, thrive in a dynamic work environment, and excel at connecting with others, then we are looking for you to become a valuable part of our team. Join us at a company dedicated to providing exceptional service to our amazing customers, whether from the comfort of your home or in our energetic office space. Experience the best of both worlds with our innovative hybrid work approach.

Tasks

What will your responsibilities include?

  • Handle inbound calls and emails professionally and courteously to ensure positive customer interactions.
  • Provide accurate and timely information to various stakeholders using digital platforms, including curators, judges, the registry, the prosecutor's office, companies, and individuals.
  • Meticulously document all customer interactions, maintaining detailed and precise records for future reference.
  • Collaborate efficiently with team members and different departments to optimize processes and deliver seamless customer service.
Requirements

What qualifications are we seeking?

  • Native-level fluency in Dutch (spoken and written) is a must.
  • Proficiency in English to effectively communicate with colleagues and handle customer inquiries.
  • A high school diploma or equivalent is required.
  • Prior experience in customer service or a related field is advantageous.
  • Excellent verbal and written communication skills to interact confidently with customers and provide precise information.
  • Strong problem-solving skills to address customer queries and resolve issues promptly.
  • Ability to use computer systems and different software applications proficiently.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays, to meet customer demands.
Benefits

What do we provide?

  • Multicultural and friendly work environment.
  • Hybrid work model.
  • Opportunities for internal growth and career advancement.
  • Staff incentives and reward programs.
  • Stable position with a competitive salary.
  • Free coffee and fresh fruit during office hours.
  • Access to complimentary online Spanish lessons outside of work hours.
  • Comprehensive support for mental health and well-being through the Ifeel app.

To apply for this position, please submit your resume demonstrating your relevant experience and why you are a great candidate for this role.

Newco Communications is a company originally from Belgium, with offices in Valencia and Barcelona, specializing in customer service. In addition to our fantastic company culture, we prioritize a people-centric approach.



  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    If you are passionate about providing top-notch customer service, love the thrill of a dynamic work setting, and enjoy connecting with people, then we want you Join our team and be part of a company that is all about creating fantastic service experiences for our incredible customers. both from the comfort of your home and within our vibrant office space....


  • Barcelona, Barcelona, España Nordsabroad A tiempo completo

    Exiting opportunity in the vibrant city of Barcelona, where innovation meets tradition.Our client is a leading online platform facilitating advanced automation and digital communication within the legal domain.Role Overview: As a Customer Service Advisor with our client, your primary focus is delivering outstanding support to curators, judges, the court...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is looking for Dutch Customer Service Representatives in Barcelona.Responsibilities Provide frontline service to customers and route their calls to the appropriate department. Provide a friendly and efficient service in answering customer queries. Ensure agreed KPIs are met. Perform duties in a compliant manner in accordance with...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is looking for Dutch Customer Service Representatives in Barcelona.Responsibilities Provide frontline service to customers and route their calls to the appropriate department Provide a friendly and efficient service in answering customer queries Ensure agreed KPIs are met Perform duties in a compliant manner in accordance with policies...

  • Customer Service Advisor

    hace 2 semanas


    Barcelona, Barcelona, España Babel Profiles A tiempo completo

    : Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Dutch on a native level, then this is an amazing professional opportunity for youASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and...


  • Barcelona, Barcelona, España ADM Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    If you are passionate about providing top-notch customer service, love the thrill of a dynamic work setting, and enjoy connecting with people, then we want you Join our team and be part of a company that is all about creating fantastic service experiences for our incredible customers. both from the comfort of your home and within our vibrant office space....


  • Barcelona, Barcelona, España City Job Offers A tiempo completo

    Dutch-speaking customer service in Barcelona We are looking for motivated customer service specialists to be part of the multicultural staff of the famous audio equipment brand.Apply to this job offer and start your career in the musical industryWork for the American manufacturing company that predominantly sells audio equipment.They invest in long-term...

  • Dutch Customer Service

    hace 2 semanas


    Barcelona, Barcelona, España Recruit4Work Sl A tiempo completo

    Job seekers Looking for work?Please view our open vacancies and apply directly, If you have further questions please fill in the following form and we'll get in touch as soon as possible.Companies Interested in hearing more from our services?Please take a look at this page or fill in the form below and we will get in contact with you as soon as As a...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    Hybrid | Barcelona, Catalonia, Spain | GL_DSA_SRD | Part time | DutchDescription Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on...

  • Dutch Customer Service

    hace 2 semanas


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Provide advice and information on facilities and services. Respond...


  • Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona. The team the employee would join supports customers of a popular sneaker brand.Position: Customer Service AgentLocation: Barcelona, SpainEmployment type: Part-time (25 hours per week)Work model: Hybrid - work from the...


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Dutch Fashion Customer Representative based in Barcelona*Dutch-speaking Fashion Customer AdvisorThe Company:Your Profile: You have excellent communication skills in Dutch and Fluent in English You are open to develop your customer service skills You are passionate and familiar with the fashion industry You have excellent communication...


  • Barcelona, Barcelona, España City Job Offers A tiempo completo

    Dutch Fashion Customer Representative based in BarcelonaDutch-speaking Fashion Customer AdvisorThe Company:Your Profile: You have excellent communication skills in Dutch and Fluent in English You are open to develop your customer service skills You are passionate and familiar with the fashion industry You have excellent communication and interpersonal skills...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Calling all Customer Service Representatives We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.If you are...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Calling all Customer Service Representatives We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission. If you are...


  • Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Calling all Customer Service Representatives We are searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission. If you are...


  • Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

    Teleperformance is a leading company in customer experience management and contact centre business process outsourcing, operating globally with employees speaking over 265 dialects and languages in 88 countries. At Teleperformance, we work for people, with people. Our aim is to inspire and motivate our employees, fostering job satisfaction and a positive...