![TELEPERFORMANCE SPAIN](https://contents.bebee.com/companies/es/teleperformance-spain/avatar-F5yRs.png)
Dutch Customer Service Representative
hace 2 semanas
Teleperformance is a leading company in customer experience management and contact centre business process outsourcing, operating globally with employees speaking over 265 dialects and languages in 88 countries. At Teleperformance, we work for people, with people. Our aim is to inspire and motivate our employees, fostering job satisfaction and a positive work environment.
- Provide frontline customer service and direct calls to the appropriate department.
- Deliver friendly and efficient responses to customer queries.
- Meet agreed KPIs and ensure compliance with policies and procedures.
- Develop and maintain knowledge of the products.
Requirements:
- Native fluency in Dutch and proficient in English.
- Minimum 2 years of customer service experience.
- Strong customer focus and ability to work under deadlines.
- IT literacy with previous experience preferred.
- Effective time management and telephone manners.
- Professional written and verbal communication skills.
- Proactive and capable of working independently.
Offer:
- Full-time position, Monday to Friday, 9:00 to 18:00.
- Salary: €20,555.97 gross per year.
- Hybrid working model based in Barcelona.
- Referral Program: Earn up to €2,000 for referring a friend.
- Relocation support available.
- 1-week initial training provided.
- Continuous coaching for personal and professional growth.
- Permanent employment with a global contact center leader.
- Competitive benefits package included.
- International business casual environment.
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