Flemish/Dutch Customer Service Advisor

hace 1 semana


Barcelona, Barcelona, España Newco Communications A tiempo completo

If you are passionate about providing top-notch customer service, love the thrill of a dynamic work setting, and enjoy connecting with people, then we want you Join our team and be part of a company that is all about creating fantastic service experiences for our incredible customers. both from the comfort of your home and within our vibrant office space. Join us in embracing the best of both worlds with our innovative hybrid working model As a Customer Service Representative within this project in the payment industry, you will be the first point of contact for our clients. What will you be doing? Handling client inquiries, basic technical complaints, and questions related to online banking and phone app in a professional and courteous manner, ensuring a positive customer experience. Provide accurate and timely information to customers regarding our diverse range of products, services, and company policies. Assist customers via calls and emails with inquiries, complaints, and problem resolutions about their cards, accounts, payment status, fraud,.. Demonstrating a commitment to their satisfaction and building strong customer relationships. Document all customer interactions meticulously, maintaining detailed and accurate records for future reference. Collaborate effectively with team members and cross-functional departments to streamline processes and deliver seamless customer service.

Requirements

What are we looking for? Native-level proficiency in Dutch or Flemish (both spoken and written) is essential. Good knowledge of the English to effectively communicate with colleagues and handle customer interactions. Ability to maintain security procedures around sensitive data. A high school diploma or equivalent qualification is required. Previous experience in customer service or a related field is a plus, but not mandatory. Excellent communication skills, both verbal and written, to interact confidently with customers and provide accurate information. Strong problem-solving abilities to address customer inquiries and resolve issues efficiently. Proficiency in using computer systems and familiarity with different software applications. Availability to work flexible shifts, including evenings, weekends, and holidays, to accommodate customer needs.

Offer

What we offer? Multicultural, fun, and friendly work environment Hybrid working model Internal growth opportunities (amazing opportunities for career progression) Staff incentives and reward schemes Permanent position and competitive salary Unlimited coffee, fresh fruit during office days Free online Spanish lessons (outside working hours) Comprehensive support for mental health and well-being- Ifeel app Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.



  • Barcelona, Barcelona, España Nordsabroad A tiempo completo

    Exiting opportunity in the vibrant city of Barcelona, where innovation meets tradition.Our client is a leading online platform facilitating advanced automation and digital communication within the legal domain.Role Overview: As a Customer Service Advisor with our client, your primary focus is delivering outstanding support to curators, judges, the court...


  • Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    Thinking about moving abroad? Take a look at Barcelona Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...

  • Customer Service Advisor

    hace 1 semana


    Barcelona, Barcelona, España Babel Profiles A tiempo completo

    : Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Dutch on a native level, then this is an amazing professional opportunity for youASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and...

  • Customer Service Agent

    hace 1 semana


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaAs a Customer Service Agent, your main responsibilities...

  • Customer Service Agent

    hace 1 semana


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaTakenAs a Customer Service Agent, your responsibilities...

  • Customer Service Agent

    hace 1 semana


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Do you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny BarcelonaAs a Customer Service Agent, your main responsibilities include:Giving advice and...


  • Barcelona, Barcelona, España ADM Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...

  • Dutch Customer Service

    hace 1 semana


    Barcelona, Barcelona, España Recruit4Work Sl A tiempo completo

    Job seekers Looking for work?Please view our open vacancies and apply directly, If you have further questions please fill in the following form and we'll get in touch as soon as possible.Companies Interested in hearing more from our services?Please take a look at this page or fill in the form below and we will get in contact with you as soon as As a...

  • Customer Service Agent

    hace 1 semana


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    First priority on people who already in BarcelonaTasksFor one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English.Requirements:Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? You are service and result...

  • Dutch Customer Service

    hace 1 semana


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Provide advice and information on facilities and services. Respond...


  • Barcelona, Barcelona, España City Job Offers A tiempo completo

    Dutch Fashion Customer Representative based in BarcelonaDutch-speaking Fashion Customer AdvisorThe Company:Your Profile: You have excellent communication skills in Dutch and Fluent in English You are open to develop your customer service skills You are passionate and familiar with the fashion industry You have excellent communication and interpersonal skills...


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Dutch Fashion Customer Representative based in Barcelona*Dutch-speaking Fashion Customer AdvisorThe Company:Your Profile: You have excellent communication skills in Dutch and Fluent in English You are open to develop your customer service skills You are passionate and familiar with the fashion industry You have excellent communication...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    If you are passionate about providing top-notch customer service, love the thrill of a dynamic work setting, and enjoy connecting with people, then we want you Join our team and be part of a company that is all about creating fantastic service experiences for our incredible customers. both from the comfort of your home and within our vibrant office space....


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Thinking about moving abroad? Take a look at Barcelona Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible...

  • Customer Service Advisor

    hace 1 semana


    Barcelona, Barcelona, España NewCo Communications A tiempo completo

    Join NewCo Communications as a Norwegian Customer Service advisorWe're searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this...


  • Barcelona, Barcelona, España NewCo Communications A tiempo completo

    If you enjoy offering excellent customer service, thrive in a dynamic work environment, and excel at connecting with others, then we are looking for you to become a valuable part of our team. Join us at a company dedicated to providing exceptional service to our amazing customers, whether from the comfort of your home or in our energetic office space....


  • Barcelona, Barcelona, España City Job Offers A tiempo completo

    Do you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for youDutch & French-speaking Fashion Customer Service AgentMeet your new company:Your profile: Fluent in Dutch and French. Open to developing your customer service skills. Passionate and...

  • Customer Service Agent

    hace 1 semana


    Barcelona, Barcelona, España Recruit4Work S.L. A tiempo completo

    Thinking about moving abroad? Take a look at Barcelona Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit the good number of museums, the Barcelona Cathedral and the Sagrada Familia. You can experience the culture and maybe even learn Catalan or Spanish. All of this is possible while working for one of...