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Service Manager It
hace 1 semana
Service Manager IT en Asturias o Madrid :
Hola En Zemsania, una empresa líder en el sector IT, estamos buscando un Service Manager IT para uno de nuestros clientes.
Si tienes al menos 3 años de experiência en este campo y estás ubicado en Oviedo o Madrid, esta oportunidad es para tiAcerca de Zemsania:
En Zemsania, nos dedicamos a brindar servicios de selección y contratación de personal para el sector IT. Nuestra misión es conectar a las mejores personas con las mejores empresas, para que juntos puedan alcanzar el éxito. Trabajamos en estrecha colaboración con nuestros clientes para entender sus necesidades y brindar soluciones personalizadas.
Descripción del puesto de trabajo:
Como Service Manager IT serás responsable de gestionar y coordinar los servicios de TI para uno de nuestros clientes.
Serás el punto de contacto principal entre el cliente y nuestro equipo de expertos en IT, asegurando la entrega exitosa de los servicios contratados.
Responsabilidades principales:
- Gestionar y supervisar la entrega de los servicios de TI contratados por el cliente.
- Coordinar y liderar al equipo de expertos en IT para garantizar la calidad y puntualidad de los servicios.
- Establecer y mantener una comunicación efectiva con el cliente, actuando como su principal punto de contacto.
- Identificar oportunidades de mejora en los servicios y proponer soluciones innovadoras para optimizar los resultados.
- Realizar el seguimiento y control de los indicadores clave de rendimiento (KPIs) para garantizar la satisfacción del cliente.
- Resolver y gestionar eficientemente cualquier incidencia o problema que pueda surgir durante la prestación de los servicios.
Requisitos del puesto:
- Experiência mínima de 3 años como Service Manager en el campo de IT.
- Conocimientos sólidos en gestión de servicios de TI.
- Capacidad para liderar y motivar equipos de trabajo.
- Excelentes habilidades de comunicación y negociación.
- Orientado al cliente, con habilidades para establecer relaciones sólidas y duraderas.
- Proactivo y con capacidad para tomar decisiones rápidas y efectivas.
- Disponibilidad para trabajar en Oviedo o Madrid.
Beneficios que ofrecemos:
- Formar parte de una empresa líder en el sector IT, con un equipo dinámico y altamente cualificado.
- Oportunidades de crecimiento y desarrollo profesional.
- Ambiente de trabajo colaborativo y motivador.
- Salario competitivo acorde a tu experiência y habilidades.
Si cumples con los requisitos y estás listo para asumir este desafío profesional como Service Manager IT en Zemsania, no dudes en postularte Estamos ansiosos por conocerte y trabajar juntos para alcanzar el éxito.
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