It Support Engineer

hace 1 semana


Madrid, Madrid, España Nexthink Sa A tiempo completo
Hi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category.

Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work.

Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees' experience, making them more productive, efficient, and happy at work.

We have millions of endpoints deployed, we've surpassed $100M in ARR, and we've recently secured $180M in Series D financing for a company valuation of $1.1B, but we're just getting started.

Job DescriptionProvide 1st and 2nd level Support to all end users with a genuine customer focus spiritPerform hands-on maintenance and support at the workstation level, to include hardware and software technical issue resolution, software installations and upgrades, file backup and restoration activities, and vulnerability mitigationMaintain focus on data security, following compliance requirements, company policies, and industry best practicesHelp our end user community understand softwareAdminister domain security policies, i.e.

account creation, assign access permissions, and OU placementInstall and maintain printers, projectors, Visio conference systems and other peripheral technologyInstall and support Remote offices infrastructurePerform other duties as necessary#LI-Hybrid

QualificationsUniversity degree is a plus3+ years as IT SupportNative Spanish and professional-level English speakerVery good communication skills and team workGood knowledge in Windows/MacOS/Office365 AdministrationScripting skills are a plusITIL certification is a plusStrong customer-oriented attitude and problem-solving skillsStrong motivation to learn new concepts and technologiesAdditional InformationWe are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages.

We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life.

We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

#J-18808-Ljbffr

  • Madrid, Madrid, España Selección -It A tiempo completo

    202322JunINTERNATIONAL IT SUPPORT COORDINATOR Requisitos Mínimos:Education: Bachelor's degree or equivalent in Information Technology,Languages; English is a must.IT support experience requiredIncident escalationincident monitoringExperience in similar positionsExperience· Project coordination, project management, customer support, service...


  • Madrid, Madrid, España Selección -It A tiempo completo

    Jun INTERNATIONAL IT SUPPORT COORDINATOR Requisitos Mínimos: Education: Bachelor's degree or equivalent in Information Technology,Languages; English is a must.IT support experience requiredIncident escalationincident monitoringExperience in similar positionsExperience· Project coordination, project management, customer support, service managementTechnical...


  • Madrid, Madrid, España Selección -It A tiempo completo

    2023 22 Jun INTERNATIONAL IT SUPPORT COORDINATOR Requisitos Mínimos: Education: Bachelor's degree or equivalent in Information Technology,Languages; English is a must.IT support experience requiredIncident escalationincident monitoringExperience in similar positionsExperience· Project coordination, project management, customer support, service...

  • Desktop Support Engineer

    hace 1 semana


    Madrid, Madrid, España Sharp Brains - Global IT Support A tiempo completo

    Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer -L1 at SharpBrains Company located in Huesca, Spain. The Desktop Support Engineer will be responsible for providing technical support and troubleshooting to end users. They will assist with the installation, configuration, and maintenance of desktop hardware, software, and...


  • Madrid, Madrid, España Tech Domain A tiempo completo

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends)....


  • Madrid, Madrid, España Antal International Network A tiempo completo

    As an IT Deskside Support Engineer, you will be responsible for providing technical support to end-users in a corporate environment. You will troubleshoot and resolve issues related to computers, telephony, printers, networking, asset management, iPhones, Android, and other IT equipment and services. You will also perform routine maintenance, upgrades,...

  • IT Support Engineer

    hace 1 semana


    Madrid, Madrid, España Eventbrite A tiempo completo

    THE CHALLENGEAs part of the IT Support Engineering team, you'll provide excellent IT support to Britelings. While the primary focus of this position will be to support our Spain based team, you will also help our community of global Britelings whether they are working from an office or remotely. You would be an on-site point person for our Madrid office to...

  • L3 IT Support

    hace 1 semana


    Madrid, Madrid, España Axiom Technologies A tiempo completo

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.We are seeking a skilled and experienced Level 3 IT Technical...

  • IT Support Technician

    hace 1 semana


    Madrid, Madrid, España Sharp Brains Ltd A tiempo completo

    Job Description -IT SupportThe Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution.Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals.Handle basic issues related to network end-user devices'...

  • It Support Technician

    hace 1 semana


    Madrid, Madrid, España Affidea Group A tiempo completo

    The IT Support Engineer is Responsible to maintain the in-scope Application Services as per SLAs agreed with the IT DEMAND/CIO. He/She will provide, where needed, the necessary know-how to identify, implement and maintain the first level IT Application Support.In-scope areas for the role:All Application Services (maintenance and support) as defined by the...

  • IT Support Technician

    hace 1 semana


    Madrid, Madrid, España Affidea A tiempo completo

    The IT Support Engineer is Responsible to maintain the in-scope Application Services as per SLAs agreed with the IT DEMAND/CIO. He/She will provide, where needed, the necessary know-how to identify, implement and maintain the first level IT Application Support. In-scope areas for the role:All Application Services (maintenance and support) as defined by the...


  • Madrid, Madrid, España Tech Domain A tiempo completo

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...

  • L2 IT Support Engineer

    hace 1 semana


    Madrid, Madrid, España TIGLOO A tiempo completo

    Would you like to be part of our team? We are Tigloo, the technological partner of a growing number of companies seeking to drive their digital transformation and enhance technology while ensuring cybersecurity. Additionally, we are now part of DCS IT Group, providing us with international reach. About the client:Our client, a leading global solution...

  • L2 IT Support Engineer

    hace 3 semanas


    Madrid, Madrid, España TIGLOO A tiempo completo

    Would you like to be part of our team? We are Tigloo, the technological partner of a growing number of companies seeking to drive their digital transformation and enhance technology while ensuring cybersecurity. Additionally, we are now part of DCS IT Group, providing us with international reach. About the client:Our client, a leading global solution...

  • Desktop Support Engineer

    hace 1 semana


    Madrid, Madrid, España ESP Global A tiempo completo

    Experience with user Support for WebEx ,VPN etc Basic knowledge of enterprise LAN and WAN setups and conceptsDesktop Support Engineer - Madrid, SpainESP Global Services are currently recruiting aDesktop Support Engineer to join our team based at one of our valued customer sites in Madrid, Spain.What About the Role:Working as the Desktop Support Engineer you...


  • Madrid, Madrid, España SELECCIÓN -IT A tiempo completo

    Education: Bachelor's degree or equivalent in Information Technology,Languages; English is a must.IT support experience requiredIncident escalationincident monitoringExperience in similar positionsExperience Project coordination, project management, customer support, service managementTechnical skills: Office ITIL Monitoring tools Analysis of incidents and...

  • IT Support

    hace 1 semana


    Madrid, Madrid, España Page Personnel España A tiempo completo

    Conocimientos básicos de IT, HW & SW. Gestión de usuarios en AD. Gestión de usuarios en Citrix. Gestión de accesos Aplicaciones. Conocimientos básicos de Servidores Windows.IT Support |Cliente final ubicado en el centro de Madrid Grado Medio en Informática. Concoimientos en las tecnologías mencionadas anteriormente. Ganas de crecimiento y desarrollo...


  • Madrid, Madrid, España HOST-RH A tiempo completo

    Our client is a leading provider of AI-based Big Data analytics.They are dedicated to help financial organizations to combat several types of organizational crime and they are looking for: IT Technical Support Engineer - MadridAre you a problem-solver, and someone who like to help to solve complex customer issues, with strong verbal, and written...

  • IT Support Engineer

    hace 1 semana


    Madrid, Madrid, España Evolution A tiempo completo

    Company DescriptionEvolution is a world-leading Business-2-Business provider in product innovation and software development for online casinos. Thousands of people around the world enjoy our services every day. We are now looking for more ambitious talent to join us as we break new ground in one of the world's most fast-moving industries.With employees...

  • IT Support

    hace 1 semana


    Madrid, Madrid, España Page Personnel España A tiempo completo

    Darás asistencia técnica (N1-N3) a Madrid y otras sedes en Europa (Imprescindible fluidez en inglés) en el siguiente entorno tecnológico:Windows Server 2013 / 201Windows 10 Workstations and laptops Remote access technologies: Citrix Workspace, Remote Desktop, Cisco Jabber. MS Teams- iOS VMWare vCenter (plus) Cisco IP Telephones (plus)IT Support - Cliente...