Technical Account Manager
hace 1 semana
About Glovo:
We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia.
With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.
We believe that diversity adds incredible value to our teams, our products, and our culture.
We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.
It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.Your work-life opportunity:
We are looking for a Technical Account Manager
- Integration Support to join the Integration team in Q-Commerce As TAM you will be the point of contact for our teams for any technical questions, helping them with integrations (new, active ones ) and its troubleshooting.
Be a part of a team where you will:
- Work closely with Business, Product, and Engineering teams to enable integrations, solve the main issues with the active integrations and improve them
- Do the troubleshooting for the integrations using Jira tickets
- Be the point of contact of our Partners to ensure the technical stability of our collaboration, proactively identifying improvement opportunities-
- Conduct proactive checks to guarantee the stability of integrations
- Work to identify and fix issues on Integrations
You have:
- Recent graduate or have a work experience in engineering field or similar degree
- Internet technologies, HTTP, JavaScript, REST, API, JSON, OAuth, Postman, Swagger
- Good Analytical skills and proficiency in Python / Excel / Google Sheets, SQL, Database analysis
- Strong business acumen and passion for endtoend project management (from ideation and analysis into implementation).
- An empathetic, inclusive and curious attitude
- Handson attitude is a must. You'll have to roll up your sleeves
- Good English communication skills
- Handson experience with contemporary programming languages, such as Javascript
- JIRA knowledge (or similar) is a plus
Experience our Glovo Life benefits:
- Enticing equity plan (if applicable)
- Topnotch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support
- Online therapy and wellbeing benefit
What you'll find when working at Glovo: - Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Selfaware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook
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