Student Welfare and Careers Officer | Barcelona, Spain

hace 1 mes

Barcelona, España Berlin School of Business & Innovation (BSBI) A tiempo completo
Location: Barcelona

Student Welfare and Careers Officer | Barcelona, Spain

Location: Barcelona, Spain

Reports professionally: Campus Manager

Representation for: Student Welfare/Careers Officer

About BSBI

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

Position

Currently, BSBI is looking for a friendly and trustworthy Student Welfare Officer to work full-time in the Student Services Department on campus. We are looking for a candidate who can begin working with us as soon as possible.

The key objective is to support the Student Services team by fielding general student enquiries, assessing student welfare, and initiating student engagement activities. In this role, you will report to the Campus Manager.

Responsibilities

Being the first point of contact for all student enquiries, supporting them via email, telephone and in person in different aspects of their student lifeGeneral administrative duties (maintaining databases, filing, scanning, booking appointments, issuing official university letters, etc.)Initiating, promoting, and supporting student engagement activities and student events, in cooperation with the Student Council and other BSBI departmentsSupporting regular communication with students (surveys, newsletters, emails) in order to assess and contribute to the welfare of the student communityDelivering the highest levels of customer satisfaction through seamless administration, excellent customer service, and effective communicationOffering support in preparation for and throughout the registration processFirst point of contact in the Careers Service for students and graduatesConceptualising and creation of Careers Service materials for students, graduates and members of staff as well as for partner organisation and external businesses and institutionsClose collaboration with the Campus Management, Marketing and Student Services Teams as well as with other colleagues located at BSBI campuses in Germany, Greece and FranceLaunch and active development of a partner organisation network for the new creative campus in Barcelona focusing on acquisition of business partners within the creative sector in this citySupporting and solidifying cooperation with new organisations for long-term partnership purposes

Requirements

You have a solid background in a front-line customer serviceYou are open and communicative, highly social and empathetic personYou can quickly build strong relationships with other students and departmentsYou enjoy working in a team, showing initiative and introducing new ideasYou have a flexible mindset and ability to adapt to different responsibilitiesYou have good knowledge of MS OfficeYou are fully fluent in Spanish and English, knowledge of other languages is advantageous

Benefits

An appreciative, collegial company culture and high professional standardsA high degree of personal responsibility and creative freedom from day oneThe opportunity to contribute and develop your professional and personal strengthsDirect cooperation with the managementA competitive salaryA higher vacation budget with increasing seniorityRegular team events

How to apply

Please send your CV and letter of application to: bsbi.recruitment@berlinsbi.com .

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

We look forward to receiving your application

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