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German Customer Service
hace 1 mes
We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.
Responsibilities
Handle inbound calls, emails, web phone interactions, live chat, social media, and outbound calls.
Provide customer and technical support for company products
Foster positive customer relationships.
Adapt to changes in inquiries, product updates, and market dynamics.
Flexible handling of communication channels.
Uphold high service standards and adhere to quality guidelines.
Our ideal candidate is
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
Required skills
Fluent in German
Working proficiency in English
Excellent communication skills
Strong communication and active listening skills
Empathy and customer-centric approach
Problem-solving abilities
Multitasking and time management skills
Adaptability to changing procedures and technologies
Positive attitude and effective conflict resolution
Benefits
Excellent benefits package
Multilingual and excellent work environment to provide customer service
Adaptation to Greek Culture and Greek language Courses,
Internal employee incentives
Location
Remote, must be based in Greece
