Client Services Associate

Encontrado en: beBee S ES - hace 2 semanas

Madrid, España TransPerfect A tiempo completo

Who We Are

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you


So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.


That’s enough about us – what about you?


We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.


If this sounds like you, we would love to hear from you We have 90 offices worldwide but this particular opportunity is based in our Madrid office.


What You Will Be Doing

The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.


Respond to client requests for new project initiatives through our centralized technologyCollaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requestsInitiate all project related work by providing detailed budget, schedule andinstructions to the project team and by anticipating pitfalls or potential roadblocksto successful completionEnsure that any pitfalls are addressed and resolved with the client before being submitted to the production teamWhere applicable, initiate some project specifics to set the production team /individual project up for successTake a proactive role in learning about clients’ industry, business needs and company culture, educating the project team and providing a high level of serviceMonitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverablesServe as the central point of contact for and liaison between external client contact and internal production staffSet and fulfill client expectationsComply with internal regulations, processes and procedures in line with ISO standardsPotentially trouble-shoot problem projectsUnderstand and abide by individual project instructions and effectively communicate to the production teamInvestigate client complaints where applicableDiscuss issues with clients and production staff and creatively problem solve to alleviate issues


Who We Are Looking For

Minimum Bachelor’s degree or its equivalentExcellent written and verbal English communication skillsExcellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of serviceCustomer service and/or project management experienceStrong organizational skills, attention to detail, and the ability to multi-taskWorking knowledge of MS OfficeAbility to prioritize and schedule tasks and work in a team environment.Must be willing to learn new things, be open to challenges and thrive on successAbility to work well with people from a variety of different backgrounds and cultures, work independently and as part of a teamFluency in a foreign language a plusExperience coordinating projects and assignment of resources a plus



Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

  • Associate Professional Services Consultant

    Encontrado en: Talent ES C2 - hace 7 días

    Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    The program starts in September 2024 Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building enterprise cloud computing solutions for a diverse and challenging set of customers? Amazon Web Services (AWS) is seeking...

  • Content Delivery Associate

    hace 7 días

    Madrid, España AstraZeneca A tiempo completo

    **Position Description** The GCO Content Delivery Associate is a member of the Global Commercial Operations (GCO)’s Global Omnichannel Delivery team and reports to the Omnichannel Delivery Director. The GCO Content Delivery Associate is responsible for the development of content production services within the Spanish market. The GCO Content Delivery...

  • Associate Client Executive

    hace 20 horas

    Madrid, España Medidata Solutions A tiempo completo

    **Requisition ID**: 530490 **Medidata: Power Smarter Treatments and Healthier People** **Your Mission**: The Associate Client Executive is responsible for achieving booking, revenue, & profit objectives within their assigned account territories including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently...

  • Associate Facilitator for Training Consultancy

    hace 4 días

    Madrid, España Sevenhill Group A tiempo completo

    **Job Title** Associate Facilitator for a Training and Development Consultancy **About Sevenhill** Sevenhill Consulting supports leaders to inspire, develop and equip their teams to deliver greater business results and an improved quality of life. Sevenhill was founded by Chris Watkins and Jane Ansell in 2005 and has had 17 fantastic years. Sevenhill...

  • Senior Financial Shared Services Associate

    Encontrado en: Talent ES C2 - hace 7 días

    Madrid, España Plug Power A tiempo completo

    Senior Financial Shared Services Associate - GL Operations Location: Madrid, Spain Status: Exempt (salaried) Department: EMEA Finance/Accounting Position Summary The Senior Associate GL Operations is a critical member of the EMEA FSS Team. This role will help build the team from the ground up, create strong processes and will work across...

  • (H-107) Sales Associate

    hace 7 días

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Emocionantes oportunidades laborales- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO*******Un equipo centrado en el cliente**- Asistir al equipo de venta...

  • Sales Associate Wholesale

    hace 2 semanas

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Crecimiento profesional- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO*******Un equipo centrado en el cliente**- Propocionar una experiência al cliente...

  • Sales Associate E-582

    hace 4 días

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Emocionantes oportunidades laborales- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO*******Un equipo centrado en el cliente**- Propocionar una...

  • Sales Associate

    hace 2 semanas

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Emocionantes oportunidades laborales- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO*******Un equipo centrado en el cliente**- Propocionar una...

  • Associate Client Insights Analyst

    hace 4 días

    Madrid, España Comscore A tiempo completo

    Título de la Vacante: Associate Client Insights Analyst (Posición Temporal) Ubicación: España (Remoto) Acerca de este rol: Lo que harás: - Llevar a cabo investigaciones de datos impulsadas por el cliente mediante el análisis de datos en informes y de sistemas internos bajo supervisión; escalar las investigaciones a equipos internos si el análisis...

  • [O285] Senior Associate/ Manager Infraestructuras

    hace 1 semana

    Madrid, España Morgan Philips Executive Search A tiempo completo

    Nuestro cliente, equipo líder de Deals de infraestructuras, está buscando un Senior Associate para sus oficinas de Madrid.**Los requisitos para esta posición son las siguientes**:La persona ideal será Licenciado/a en Administración y Dirección de Empresas o similar.Entre 3 años y 6 añosde experiência en estrategia/ Valoraciones/ M&A;/...

  • Digital Account Manager, Client Services

    hace 3 días

    Madrid, España OpenMind A tiempo completo

    We are looking for a **Digital Account Manager, Client Services **to join our team! As a Digital Brand/Performance Specialist, he/she will support one of our key clients, working closely with the rest of the Digital and client leadership team managing the account. This role is perfect for someone passionate about all things Digital, Brand and Performance and...

  • Pmo Associate

    hace 1 semana

    Madrid, España Sdi Digital Group A tiempo completo

    Your Role The PMO associate is responsible for supporting PMO operations and team that provide services for Technical Delivery Towers in Mexico and Spain. As a PMO associate your main responsibilities will involve PMO operations : Finance management, Supplier management, Resource & Capacity management, KPIs, Performance Reports, Commercial Decks and Pipeline...

  • Pmo Associate

    hace 2 semanas

    Madrid, España Zurich Insurance Company A tiempo completo

    Your RoleThe PMO associate is responsible for supporting PMO operations and team that provide services for Technical Delivery Towers in Mexico and Spain. As a PMO associate your main responsibilities will involve PMO operations: Finance management, Supplier management, Resource & Capacity management, KPIs, Performance Reports, Commercial Decks and Pipeline...

  • Sales Associate

    hace 6 días

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Crecimiento profesional- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO****Un equipo centrado en el cliente**- Propocionar una experiência al cliente...

  • Ih-030 - Sales Associate

    hace 2 semanas

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview**QUE OFRECEMOS**- Emocionantes oportunidades laborales- Beneficios de empresa y descuentos en productos de la marca- La oportunidad de aportar tu experiência y tu sello personal en el trabajoEssential Duties & Responsibilities**CUALES SON LAS RESPONSABILIDADES DEL PUESTO*******Un equipo centrado en el cliente**- Propocionar una...

  • Guest Services Associate Iii

    hace 4 días

    Madrid, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24073374 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Aloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Madrid, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...

  • Guest Services Associate Iii

    hace 6 días

    Madrid, España Marriott International, Inc A tiempo completo

    **Número de Empleo** 24053524 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Aloft Madrid Gran Via, Calle Jacometrezo 4, Madrid, Madrid, Spain VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de estudios...

  • Sales Associate

    hace 20 horas

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview **QUE OFRECEMOS** - Emocionantes oportunidades laborales - Beneficios de empresa y descuentos en productos de la marca - La oportunidad de aportar tu experiência y tu sello personal en el trabajo Essential Duties & Responsibilities **CUALES SON LAS RESPONSABILIDADES DEL PUESTO** *** **Un equipo centrado en el cliente** - Propocionar...

  • Sales Associate

    hace 2 semanas

    Madrid, España Ralph Lauren A tiempo completo

    Position Overview **QUE OFRECEMOS** - Emocionantes oportunidades laborales - Beneficios de empresa y descuentos en productos de la marca - La oportunidad de aportar tu experiência y tu sello personal en el trabajo Essential Duties & Responsibilities **CUALES SON LAS RESPONSABILIDADES DEL PUESTO** *** **Un equipo centrado en el cliente** - Propocionar...