Senior Sales Excellence Process Owner

hace 1 mes

Barcelona, España Criteo A tiempo completo
What You'll Do:

Mission: Partner with commercial teams and internal IT to boost sales efficiency by delivering projects focused on sales process and tooling improvements. Drive excellence to maximize Sales Tech stack ROI.

About the role:

You are a skilled Process Owner to oversee the implementation of various processes and tools in alignment with Criteo's Tech Stack strategy. You’ll be acting as a trusted partner to our internal clients and technical department, that is able to solve business problems using several methods. By leveraging your good understanding of CRM capabilities (the Salesforce platform) but just as importantly, your top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions.

With the ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence you will drive process (re)design throughout your project(s) and keep up with the north start of our longer-term business goals.

Responsibilities:

  • Work closely with different levels of Criteo’s commercial organization to translate business needs and processes to solutions while prioritizing the identified requirements.

  • Design and build a client 360 view, capturing key client relationships within the media industry context.

  • Work out a target data model that acts as a foundation for the full sales cycle of the entire commercial organization. Translate complex business processes into simple, understandable, and easy to execute workflows.

  • Act a process owner by analyzing, reflecting on current CRM process, and propose actionable, out of the box solutions that enhance process adherence and improve functionality for Sales users and maximize their outputs with automation where possible.

  • Act as a subject matter expert and design best in class experience for our Sales and Account Management teams in Criteo’s CRM, while relying on industry standards and AI assisted solutions.

  • Develop strategies to increase sales effectiveness and efficiency by fostering an organization of continuous process improvement for our sales teams.

  • Solve challenges using advanced problem-solving skills, escalating complex issues to leaders as needed.

Who You Are:

  • You have a strong business mindset, and a good understanding of how commercial teams operate. You have experience in a sales role, or a central strategic function such as sales / revenue operations or consulting.

  • Analytical background gives you the ability to structure and execute complex analyses and synthesize into clear insights.

  • Excellent English (speaking and writing) and ability to liaise with and present to senior stakeholders.

  • Proven track record of driving complex projects, illustrating great organizational and project management skills; ability to manage or contribute to several work streams and projects at once.

  • Having worked with a CRM before is a must, and having Salesforce experience is preferred. Any knowledge on building a brand-new CRM is an advantage.

  • Experience working in a fast-paced environment that requires strategic thinking, resourcefulness, results-oriented decision making with commitment to excellence.

  • Ability to work independently and with multiple functions and teams (finance, product, internal IT…).

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

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