German speaking Supervisor in radiant Valencia

Encontrado en: beBee S ES - hace 1 mes


Valencia, España Sin especificar A tiempo completo

Join Our Team in Valencia     Are you passionate about creating unforgettable experiences? We're seeking a German-speaking Supervisor for a global technology leader to join our dynamic team.              Your Responsibilities: Monitor and report team performance Give agents individual feedback and motivate team members Keep track of each agent's training  Participate in the recruitment process close to HR department Organize and optimize shifts Make sure processes and procedures are up to date and adhered Take incoming customer calls Log call details onto call management systems and provide response and resolution Guide on selling techniques for complex outbound driven sales Maintain knowledge and expertise associated with applications specific to individual customers           Who are you? Proficient or bilingual in German with advanced English Talented to grasp a situation with many stakeholders and team members Excellent communication skills Previous experience Able to implement and manage change High customer care orientation Project management skills Able to develop personal and professional skills IT knowledge and skills Business knowledge with a commercial drive Working knowledge of IT Platform, equipment and applications Enjoy facing challenges and overcoming unbeatable obstacles     What does the company offer you? •    Full-time contract •    Competitive salary with bonus potential •  Relocation package valued at 500€ •    Great office location in Valencia •    Referral bonuses and comprehensive training •    Career development opportunities                 Want to know more? Don't miss this opportunity and send us your English CV today 


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