Senior Salesforce Administrator

hace 1 mes

Barcelona, España Dynatrace A tiempo completo

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with Dynatrace One, its new 3rd generation platform. We are searching for a Senior Salesforce Administrator to support our growing business and advance the value and benefits of information intelligence across our business applications.

Do you have what it takes? Come join our dynamic and growing IT center of excellence

Job Description

  • Manage global Salesforce.com business application across Sales, Marketing, Finance, Services, and other organizations by resolving production support tickets, treating logged issues, managing users, and coordinating escalations as necessary.

  • Perform Salesforce.com support across all processes related to the deployment of Salesforce Lead, Opportunity, Quote, Contract and Subscription, Renewals and Sales Orders.

  • Create and manage all aspects of users’ security; profiles, roles, permissions, and sharing rules.

  • Experience with SOX compliance.

  • Experience writing and maintaining standard helpdesk procedures and documentation.

  • Assist users in creating self-service reports.

  • Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies.

  • Provide quality assurance testing of business enhancements and reports on as needed basis.

  • Configure Salesforce maintenance request.

  • Prepare and execute data migrations.

  • Document knowledge base articles and system process flows.

  • Mentor and lead junior level admins.

  • Learn and support other applications as needed (Varicent, DocuSign, NetSuite and Zendesk, to name a few)

  • Occasional after-hours support may be required due to high volumes of tickets. This may include after hours during Month, Quarter and Year end.

Qualifications

  • Bachelors’ degree or in the process of a bachelor’s degree preferred.

  • 5-6 years of experience delivering Salesforce application technical services (custom objects & fields, workflow and validation rules, page layouts, reports & dashboards).

  • Salesforce Administration certification required.

  • Salesforce CPQ Specialist certification (not required but preferred)

  • Experience with setting us role, profile and permission base settings and SOX compliance.

  • Experience with Salesforce CPQ preferably with a SaaS based business.

  • Experience with data tools like Data Loader and Demand Tools preferred.

  • Experience in supporting 1,500+ SFDC users preferred.

  • Experience with other applications, such as Varicent, DocuSign, and Zendesk is a plus.

  • Willingness to participate in Trailhead courses, obtain Salesforce certification(s) and eager to learn new technologies and take on additional responsibilities.

  • Ambitious, highly motivated team player committed to delivering outstanding customer support aligned with Business Systems initiatives.

  • Possess an understanding of commercial sales processes; demand generation, lead, opportunity, contract, sales order and booking management.

  • Experience with Jira and Confluence.

  • Experience with data management with focus on attention to detail.

  • Excellent written and verbal communication skills with the ability to work across the organization with users at various levels of application proficiency.

  • Ability to effectively juggle multiple tasks at the same time.

Additional Information

*What's in it for you? *

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly .

  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries .

  • An environment that fosters innovation, enables creative collaboration, and allows you to grow .

  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

  • A relocation team that is eager to help you start your journey to a new country , always there to support and by your side.

  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation:

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.  

  • Dynatracers come from different countries and cultures all over the world, speaking various languages. English is the one that connects us (55+ nationalities). If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.

  • Salesforce Administrator

    hace 4 semanas

    Barcelona, España Focus Economics A tiempo completo

    Role Description Based in Barcelona, Spain, FocusEconomics is a leading provider of economic intelligence reports and data solutions for senior executives in multinational companies and governmental organizations. As a Salesforce Administrator at our company, you will be at the forefront of driving efficiency and innovation in our sales and marketing...

  • Salesforce Administrator

    hace 2 semanas

    Barcelona, España Focus Economics A tiempo completo

    Role Description Based in Barcelona, Spain, FocusEconomics is a leading provider of economic intelligence reports and data solutions for senior executives in multinational companies and governmental organizations. As a Salesforce Administrator at our company, you will be at the forefront of driving efficiency and innovation in our sales and marketing...

  • Salesforce Administrator

    hace 4 días

    Barcelona, España Focus Economics A tiempo completo

    Permanent employee, Full-time - Barcelona **Role Description**: - Based in Barcelona, Spain, FocusEconomics is a leading provider of economic intelligence reports and data solutions for senior executives in multinational companies and governmental organizations. As a Salesforce Administrator at our company, you will be at the forefront of driving...

  • Salesforce Administrator

    hace 2 semanas

    Barcelona, España Focus Economics A tiempo completo

    Role DescriptionBased in Barcelona, Spain, FocusEconomics is a leading provider of economic intelligence reports and data solutions for senior executives in multinational companies and governmental organizations. As a Salesforce Administrator at our company, you will be at the forefront of driving efficiency and innovation in our sales and marketing...

  • Salesforce Administrator

    hace 2 meses

    Barcelona, España ConexusDX A tiempo completo

    **Job description**: Conexus are partnered with a leading biotechnology company who are sourcing for an Salesforce Administrator / Analyst with experience with AI to join them on an initial 6-month contract with probable extensions, working remotely. **Responsibilities**: - Administer and optimise Salesforce platform to meet business needs. - Design,...

  • Salesforce Administrator

    hace 2 meses

    Barcelona, España AIRE Ancient Baths A tiempo completo

    **The role** As a Salesforce Administrator, your primary role entails the administration, configuration, maintenance, and development of new objects and functionalities within the company's Salesforce product ecosystem. **Who we are looking for**: A minimum of 2 years of work experience as a Salesforce Administrator, including: - Managing and configuring...

  • Salesforce Administrator

    hace 6 días

    Barcelona, España EcoVadis A tiempo completo

    Company Description **Work smart, have fun and make an impact!** **EcoVadis is the leading provider of business sustainability ratings**. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and...

  • Salesforce Administrator

    hace 2 semanas

    Barcelona, Barcelona, España AIRE Ancient Baths A tiempo completo

    The roleAs a Salesforce Administrator, your primary role entails the administration, configuration, maintenance, and development of new objects and functionalities within the company's Salesforce product ecosystem.Who we are looking for:A minimum of 2 years of work experience as a Salesforce Administrator, including: Managing and configuring Salesforce...

  • Salesforce Administrator

    hace 1 mes

    Barcelona, Barcelona, España AIRE Ancient Baths A tiempo completo

    The roleAs a Salesforce Administrator, your primary role entails the administration, configuration, maintenance, and development of new objects and functionalities within the company's Salesforce product ecosystem.Who we are looking for:A minimum of 2 years of work experience as a Salesforce Administrator, including: Managing and configuring Salesforce...

  • Salesforce Business Analyst/advanced Administrator

    hace 2 semanas

    Barcelona, España INEOS Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference. Our culture is one of honesty, integrity, and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Salesforce Business Analyst/advanced Administrator

    hace 2 semanas

    Barcelona, España INEOS Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference. Our culture is one of honesty, integrity, and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Salesforce Administrator

    hace 2 semanas

    Barcelona, España PSI CRO A tiempo completo

    Company Description PSI is a leading Contract Research Organization with more than 25 years on the market, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications. **Job Description**: - Maintain user roles, profiles,...

  • Salesforce Administrator

    hace 2 meses

    Barcelona, España Bacardi A tiempo completo

    **Your Opportunity** This role is a key function within the Global Salesforce capability within Bacardi. You will work in partnership with the wider IT teams and will be responsible for maintaining and supporting all things within our Salesforce instances as well as other tech tools integrated to them.**About You** - You are passionate for implementing,...

  • Senior Salesforce Administrator

    hace 2 semanas

    Barcelona, Barcelona, España Dynatrace A tiempo completo

    Company DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...

  • Senior Salesforce Administrator

    hace 1 mes

    Barcelona, Barcelona, España Dynatrace A tiempo completo

    Company DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...

  • Senior Salesforce Administrator

    hace 5 días

    Barcelona, España Dynatrace A tiempo completo

    Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...

  • Salesforce Technical Administrator

    hace 3 semanas

    Barcelona, España Fcm Travel Spain A tiempo completo

    WHO ARE WE FCM Travel is one of the largest and fastestgrowing global business travel management companies with a worldwide reach in almost 100 countries. FCM in Barcelona represents a tribe of more than 110 teammates united by a single mission: developing and ensuring the best services and technology products to support business travelers in their trips...

  • Salesforce Technical Administrator

    hace 2 semanas

    Barcelona, España Fcm Travel Spain A tiempo completo

    WHO ARE WE FCM Travel is one of the largest and fastestgrowing global business travel management companies with a worldwide reach in almost 100 countries. FCM in Barcelona represents a tribe of more than 110 teammates united by a single mission: developing and ensuring the best services and technology products to support business travelers in their trips...

  • Salesforce Administrator

    hace 2 semanas

    Barcelona, España Preply A tiempo completo

    Preply is a global language learning marketplace, connecting 50,000+ tutors with millions of learners from all over the world. Since the company launched in 2012, students have signed up to more than 15 million lessons. **Meet the team!**: As part of the Revenue Operations team, you'll report directly to our Director of Revenue Operations. You will be...

  • Salesforce Technical Administrator

    hace 3 semanas

    Barcelona, España Fcm Travel Spain A tiempo completo

    .WHO ARE WE ?FCM Travel is one of the largest and fastest-growing global business travel management companies with a worldwide reach in almost 100 countries. FCM in Barcelona represents a tribe of more than 110 teammates, united by a single mission: developing and ensuring the best services and technology products to support business travelers in their trips...