Technical Support Specialist
hace 2 semanas
Iberdrola | bp pulse: Fast charging together
🤝 Iberdrola | bp pulse es la nueva compañía nacida en 2023 como resultado de una alianza estratégica entre dos gigantes energéticos: Iberdrola y bp. Nuestra misión es liderar el despliegue de la infraestructura de recarga pública rápida y ultrarrápida para vehículos eléctricos en España y Portugal. Con una inversión de 1.000 millones de euros, tenemos como objetivo alcanzar los 11.700 puntos de recarga de alta potencia operativos para 2030, brindando así un servicio accesible a todos los conductores de vehículos eléctricos.
🌐 Nos esforzamos por democratizar el acceso a la movilidad eléctrica y contribuir a la construcción de un futuro más sostenible a través de una red de recarga extensa, innovadora y moderna ♻️.
En nuestra empresa, reconocemos la diversidad como una valiosa fuente de talento. Nos esforzamos por fomentar un ambiente inclusivo que promueva el respeto, la pertenencia y el compromiso, asegurando la oportunidad de participar en igualdad. Extendemos una invitación a todas las personas para que se inscriban, sin importar su origen, circunstancias, experiencia o condición.
📍Localización: Madrid
💼 Sobre el puesto:
La principal responsabilidad de este rol de Technical Support Specialist - EV Charging es la monitorización, operación y mantenimiento de la infraestructura de recarga pública en España y Portugal con el objetivo de garantizar el cumplimiento de los estándares de “reliability” y disponibilidad, así como definir procedimientos operativos y liderar la interlocución con los fabricantes e ingenierías para asegurar la correcta puesta en servicio de nuevos equipos.
No dudes en inscribirte para conocer más de nuestro propósito y cultura
🔑 Principales funciones y responsabilidades:
Monitorización en remoto de la infraestructura de recarga eléctrica, cargadores, centros de transformación y cuadros de baja tensión.Revisión del protocolo OCPP para identificar problemas de comunicación, proponer acciones correctivas y liderar la interlocución para su implementación con los fabricantes y proveedor de CPMS.Controlar en el día a día la correcta gestión de las acciones preventivas y correctivas en campo y en remoto que aseguren la operación y mantenimiento de los puntos de carga.Apoyar al Operations & Maintenance Manager en la optimización y digitalización de procesos.Definir junto con el equipo de operaciones y mantenimiento estrategias que contribuyan el máximo aprovechamiento de la tecnología y aseguren una operación de calidadLiderar la interlocución con el equipo de tecnología para la resolución de incidencias y escalado a fabricantes🎓Formación:
Grado en Ingeniería de Telecomunicaciones / Industrial /Eléctrica o relacionadosIdiomas: Español nativo e Inglés alto. (deseable portugués)🎯Experiencia:
A partir de 2 años de experiencia desempeñando roles similares en el sector de la movilidad eléctrica.Imprescindible haber trabajado con protocolo OCPP, CPOs o fabricantes de cargadores de DC.📜Competencias
Excelentes habilidades de comunicación e interlocución con compañeros/as.Alto nivel de orientación a resultados y consecución de objetivos.Alto nivel de proactividad y autonomía. Innovación y mejora continua. Iniciativa por hacer cosas nuevas alineadas con la estrategia del área y la compañía.Disponibilidad para viajar por el territorio nacional y Portugal para supervisar y/o ejecutar trabajos en campo (puestas en servicio de cargadores, actualizaciones de firmware, resolución de incidencias de comunicaciones, resolución e investigación de incidencias )Disponibilidad para viajar (-
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