Functional Analyst
hace 2 semanas
- Advise internal customers on business Analytics services.
- Based on high level business requirements, recommend potential solutions and provide with high level implementation design.Functional Design:
- Collect and document the detailed business specifications with internal customers.
- Analyze the detailed impact on existing processes and on the usage of existing tools supporting these processes.
- Define functional requirements of the solution using standard services whenever possible.Solution construction:
- Validate technical requirement with the Internal Business Solution Architects/Engineers and support development team during the software implementation.
- Follow up and monitor the overall construction of the solution.
- Ensure the execution of non-regression/performance tests.
- Execute the end to end functional tests.
- Coordination user acceptance tests.
- Produce user documentation and educational materials (including user communications) to facilitate user understanding and adoption.Solution maintenance and support:
- Perform the application functional L3 support (customer/production).
- Propose enhancements to avoid failure and improve performance."Team engagement:Assists, guides and supports team members in their assigned functions with focus on service delivery processes.Actively participates in all agile ceremonies.Contributes to increase team engagement.About the ideal candidate:University degree in Business or Scientific studies, or equivalent work experienceProven experience in customer facing activities (collection and documentation of business requirements, change management, coordination of User Acceptance Tests…).At least 3 years’ experience in a functional role, ideally with exposure to reporting and analysis activities.Knowledge of Amadeus billing processes.Good knowledge of SAP BW ecosystem (BW, AFO, SAC, SLT, IQ, HANA) is a plus.Kowledge of data sualization tools (PowerBI, QlikSense) is a plus.Good understanding of Amadeus Organization, how BUs and Corporate Functions work, with their inter-departmental dependencies.Must speak and write fluently in English.French, German or Spanish are a PlusDiversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.SummaryLocation: MadridType: Full time
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