Director of Revenue Management

hace 7 meses

Benalmádena, España Accor A tiempo completo

Company Description

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces. Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. 


Job Description

The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel. 

Responsibilities 

Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.

Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.

Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits. 

Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics.

Participates in the annual budget process and produces long term projections, as required.

Actively participates in ownership conversations and presentations.

Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.

Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.

Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.

Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.

Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels. 

Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.

Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.

System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.

Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.

Oversees relationship with GRC and Distribution services teams.

Maintains relationships with local market competitors to keep informed of trends and news.

Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results. 


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: 

Strong communication skills, both verbal and written. Dynamic can-do attitude. Strong analytical skills and attention to detail. Presents a professional and polished appearance. Effectively deal with guests and other team members. Previous reservation experience highly preferred. Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred. Possessing the trait of being organized and multi-tasking.  Ability to complete work within given deadlines. Maintain confidentiality of proprietary information and protect company assets. 

Required Education and Experience 

Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred. Minimum 2 years of Revenue Management experience. 

Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.


Additional Information

What is in it for you:

Competitive Salary and Benefits Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world

  • Assistant Director of Sales Leisure

    hace 2 meses

    Benalmádena, España Accor A tiempo completo

    Assistant Director of Sales Leisure (Associate Director of Sales Leisure)Fairmont La Hacienda, an upcoming destination Resort in Costa del Sol, is set to redefine luxury hospitality. Located in an iconic area, our resort boasts terrace rooms and villas offering stunning sea views, complemented by expansive outdoor areas and world-class golf courses. With...

  • Assistant Director of Sales Leisure

    hace 7 meses

    Benalmádena, España Accor A tiempo completo

    Company Description Fairmont La Hacienda, an upcoming destination Resort in Costa del Sol, is set to redefine luxury hospitality. Located in an iconic area, our resort boasts terrace rooms and villas offering stunning sea views, complemented by expansive outdoor areas and world-class golf courses. With four distinct F&B outlets, including a fine dining...

  • Assistant Director of Sales MICE

    hace 2 meses

    Benalmádena, España Accor A tiempo completo

    Assistant Director of Sales MICE (Associate Director of Sales MICE)Fairmont La Hacienda, an upcoming destination Resort in Costa del Sol, is set to redefine luxury hospitality. Located in an iconic area, our resort boasts terrace rooms and villas offering stunning sea views, complemented by expansive outdoor areas and world-class golf courses. With four...

  • Assistant Director of Sales MICE

    hace 7 meses

    Benalmádena, España Accor A tiempo completo

    Company Description Fairmont La Hacienda, an upcoming destination Resort in Costa del Sol, is set to redefine luxury hospitality. Located in an iconic area, our resort boasts terrace rooms and villas offering stunning sea views, complemented by expansive outdoor areas and world-class golf courses. With four distinct F&B outlets, including a fine dining...

  • Account Management Professional

    hace 2 semanas

    Benalmádena, Málaga, España Minacs A tiempo completo

    Maximize Your Potential with a Career in Account ManagementWe are a global technology and services leader that powers the brands of the future. Our team is on a mission to drive business growth through advanced cloud technologies. As an Account Manager, you will be responsible for driving revenue growth by identifying and capitalizing on opportunities to...

  • Account Manager

    hace 2 semanas

    Benalmádena, España Minacs A tiempo completo

    Account Manager (English-speaking) - On-site - Cloud Solutions MV02 Job Title: Account Manager (English-speaking) - On-site - Cloud Solutions MV02 Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you...

  • Account Manager

    hace 2 semanas

    Benalmádena, España Minacs A tiempo completo

    Account Manager (English-speaking) - On-site - Cloud Solutions MV02Job Title: Account Manager (English-speaking) - On-site - Cloud Solutions MV02Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use...

  • Business Development Representative

    hace 2 semanas

    Benalmádena, Málaga, España Minacs A tiempo completo

    Are you ready to take your sales career to the next level? Join our team as an Inside Sales Representative and experience the power of a game-changing career in the high-tech industry.We're a global technology and services leader that powers the brands of the future. Our innovative team is dedicated to delivering exceptional customer experiences and driving...

  • Senior Sales Representative

    hace 2 semanas

    Benalmádena, Málaga, España Minacs A tiempo completo

    Experience the power of a game-changing career in sales with our innovative team.Sales Representative OpportunityWe're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.This is an...

  • Global Sales Professional

    hace 2 semanas

    Benalmádena, Málaga, España Minacs A tiempo completo

    Experience a game-changing career in the high-tech industry.We're a global technology and services leader that powers the brands of the future. Our innovative team is dedicated to delivering exceptional customer experiences and driving business growth.In this role as an Inside Sales Representative, you'll be responsible for:Providing expert assistance to...

  • Inside Sales Professional

    hace 2 semanas

    Benalmádena, Málaga, España Minacs A tiempo completo

    Are you looking for a challenging role as a Sales Representative? Our innovative company offers a unique opportunity to grow and develop your skills in a dynamic environment.Sales Professional NeededWe're a leading provider of technology and services that powers the brands of the future. Our clients are well-known brands that rely on us to improve their...

  • Success Development Specialist

    hace 4 semanas

    Benalmádena, España Minacs A tiempo completo

    Success Development Specialist (Spanish-speaking) On Site - High Tech B2B sales MI02Experience the power of a game-changing careerPassionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with...

  • Success Development Specialist

    hace 4 semanas

    Benalmádena, España Minacs A tiempo completo

    Success Development Specialist (Spanish-speaking) On Site - High Tech B2B sales MI02Experience the power of a game-changing careerPassionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with...

  • Success Development Specialist

    hace 4 semanas

    Benalmádena, España Minacs A tiempo completo

    Success Development Specialist (Spanish-speaking) On Site - High Tech B2B sales MI02 Experience the power of a game-changing career Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses...

  • Inside Sales Representative

    hace 1 mes

    Benalmádena, España Minacs A tiempo completo

    Inside Sales Representative (Norwegian-speaking) On-site - High Tech Industry HE04 Job Title: Inside Sales Representative (Norwegian-speaking) On-site - High Tech Industry HE04 Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the...

  • Accountant

    hace 1 semana

    Benalmádena, España Language Matters A tiempo completo

    Excellent opportunity for experienced Accountant! Our client, a well-established commodities trading company based in South London, is expanding their team! You would be a key member in the organisation for accounting and tax guidance and support. This is a permanent position based in London, UK. Key Responsibilities: Manage daily finance/accounting...

  • Accountant

    hace 5 días

    Benalmádena, España Language Matters A tiempo completo

    Excellent opportunity for experienced Accountant! Our client, a well-established commodities trading company based in South London, is expanding their team! You would be a key member in the organisation for accounting and tax guidance and support. This is a permanent position based in London, UK.Key Responsibilities:Manage daily finance/accounting operations...

  • Croatian Team Lead, Service Delivery

    hace 1 semana

    Benalmádena, España TTEC A tiempo completo

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Team Lead (Croatian-English) working onsite in Athens, Greece, you'll be a part of bringing humanity to business. #experienceTTEC What You'll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain...

  • Inside Sales Representative

    hace 1 mes

    Benalmádena, España Minacs A tiempo completo

    Inside Sales Representative (Danish-speaking) - On-site - High Tech Industry HE04 Job Title: Inside Sales Representative (Danish-speaking) - On-site - High Tech Industry HE04 Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future....

  • Inside Sales Representative

    hace 2 semanas

    Benalmádena, España Minacs A tiempo completo

    Inside Sales Representative (Lithuanian-speaking) - On-site - High Tech Industry HE04 Job Title: Inside Sales Representative (Lithuanian-speaking) - On-site - High Tech Industry HE04 Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the...