![PIC dental](https://media.trabajo.org/img/noimg.jpg)
PIC dental technical support
hace 4 semanas
About us
We are PIC dental, a well know company that developed the first scanner for multiple implants impression that’s been helping dental professionals with their implantoprosthesis treatments for over 16 years. With offices in Miami, USA and Madrid, Spain, our solutions are currently used worldwide in 25 countries.
About the job
PIC dental is seeking a dedicated and professional dental technician to join our team. This role requires professional behavior, clear and objective communication, and exceptional client-handling skills even in stressful situations.
The candidate provides technical and application support, primarily on the phone, to system users and technicians. Offering guidance and support to customers seeking assistance with product installation, operation, troubleshooting, and repair is paramount. Addressing client queries regarding system functionality and identifying hardware, software, and operational issues are key responsibilities.
- Should be able to:
recommend and implement corrective measures to resolve issues.
provide updates, status, and completion information to the team, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Recording all pertinent information received on product problems and complaints on the implemented platforms.
-provide instruction and training to customers and distributors, when necessary
Limited travel may be required.
Requirements
English speaker
2-3 years of experience using CAD CAM tools such as CAD software and 3D printers
In-depth knowledge of implants, implant components, and implant libraries
Proficiency in the field of informatics is essential.
Knowledge of using tools such as team viewer and hubspot, teams
Basic level of computer programming
Ability to be proactive in high-stress situations.
Up-to-date with the latest technologies in clinics and laboratories
Benefits
Salary: 25.000,00€ /year
Full-time
Indefinite contract
Hours Monday to Friday from 2 p.m. to 10 p.m.
Vacations: 22 business days or 30 calendar days.
laptop
mobile phone
-
Pic Dental Trainer
hace 3 semanas
Madrid, España PIC dental A tiempo completo**About us** We are PIC dental, a well-known company that developed the first scanner for multiple implant impression that’s been helping dental professionals with their implantoprosthesis treatments for over 16 years. With offices in Miami, USA, and Madrid, Spain, our solutions are currently used worldwide in more than 25 countries. **About the...
-
PIC dental trainer
hace 4 semanas
Madrid, España PIC dental A tiempo completoAbout usWe are PIC dental, a well-known company that developed the first scanner for multiple implant impression that’s been helping dental professionals with their implantoprosthesis treatments for over 16 years. With offices in Miami, USA, and Madrid, Spain, our solutions are currently used worldwide in more than 25 countries.About the jobPIC dental is...
-
PIC dental trainer
hace 1 semana
Madrid, España PIC dental A tiempo completoAbout usWe are PIC dental, a well-known company that developed the first scanner for multiple implant impression that’s been helping dental professionals with their implantoprosthesis treatments for over 16 years. With offices in Miami, USA, and Madrid, Spain, our solutions are currently used worldwide in more than 25 countries.About the jobPIC dental is...
-
Perfil tecnico industrial
hace 2 meses
Madrid, España PIC dental A tiempo completoPIC dental, una compañía tecnológica especializada en la fabricacion de dispositivos medicos para el sector dental que brinda apoyo a profesionales en sus tratamientos durante más de 15 años. Tenemos oficinas en Madrid y Miami, y contamos con clientes en más de 30 países.Funciones:Realización de ingeniería inversa.Realización de diseño...
-
Technical Support Manager
hace 1 mes
Madrid, España Newline Interactive A tiempo completoAt Newline Interactive, we strive to provide easy-to-use solutions that save you time and help you be more successful. We dedicate ourselves to creating products that are not only impressive in design and features but are also simple so everyone can interact and enjoy the innovation. For all these we are seeking a dynamic Technical Support Manager which...
-
Technical Support Engineer
hace 2 semanas
Madrid, España NetApp A tiempo completoTitle: Technical Support Engineer - French Speaker Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 126079 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help,...
-
Technical Support Engineer
hace 2 semanas
Madrid, España NetApp A tiempo completoTitle: Technical Support Engineer - French Speaker Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 126079 About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help,...
-
Technical Support Engineer
hace 1 semana
Madrid, España Fortinet A tiempo completoAdvanced Services Engineer Fortinet is growing and we are expanding our EMEA technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the EMEA region. gather and analyze information and to skillfully develop alternative solutions for customers. As a member of...
-
Technical Support Detection
hace 2 semanas
Madrid, España Viking EMEA A tiempo completoAiming to enhance our product support teams, we are looking for as technical support focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components. Tasks **Your duties...
-
L2 Technical Support Manager
hace 4 días
Madrid, España Planet A tiempo completoremote type- Onsite- locations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR07641What you will do: - Lead and manage a 2nd line multi-services merchant technical support team, including hiring, training, coaching, and performance management. - Develop and implement support strategies, policies, and procedures...
-
Czech Technical Support
hace 3 semanas
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have.Our ideal candidate isA natural team player - we believe in supporting and developing our people,Someone who loves to give and receive fantastic customer service -...
-
Technical Support
hace 2 meses
Madrid, España TheWiseSeeker A tiempo completoMultinacional del sector IT busca Technical Support para su sede en Madrid Centro. Tareas - \- Recibir y abordar los asuntos planteados por el equipo de Customer Success. - \- Colaborar con los equipos de Éxito de clientes y Desarrollo para garantizar la finalización puntual de los elementos dentro de los SLA acordados. - \- Priorizar los elementos en...
-
Slovak Technical Support
hace 2 semanas
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service...
-
Slovak Technical Support
hace 2 semanas
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service...
-
Technical Support Detection
hace 3 semanas
Madrid, España Viking EMEA A tiempo completoAiming to enhance our product support teams, we are looking for as technical support focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components. Tasks Your duties...
-
Technical Support Detection
hace 2 semanas
Madrid, España Viking EMEA A tiempo completoAiming to enhance our product support teams, we are looking for as technical support focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components. Tasks Your duties...
-
Czech Technical Support
hace 3 semanas
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate is A natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer...
-
Czech Technical Support
hace 3 semanas
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have.Our ideal candidate isA natural team player - we believe in supporting and developing our people,Someone who loves to give and receive fantastic customer service -...
-
Slovak Technical Support
hace 2 semanas
Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate is A natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer...
-
Technical Support Agent
hace 2 semanas
Madrid, España Deliverect A tiempo completo**Who are we?** Deliverect is in _hyper-growth!_ As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 250 million orders completed, operating globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve...