Network Analyst
hace 4 semanas
Shared Service Center providing Global Service.
- Maintain our global network platform at optimal network performance in partnership with our service providers.
- Timely follow up and closure of tickets & assigned operations tasks.
- Work in close collaboration within the global netOps team and cross functional teams for timely fulfillment of request and resolution of incidents/problems.
- Deliver network infrastructure changes for office projects on-time with up-to-date documentation, inventory and all other related services including monitoring.
- Follow the documented standard processes & work practices.
- Experience in Azure, Meraki and Fortinet will be a must.
- Troubleshooting incidents and fulfilling standard requests.
- Implementing pre-approved standard changes.
- Sending communications to stakeholders during major incidents using our standard communications template.
- Procurement of hardware and services.
Career progression.
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