![Radisson Hotel Group, Madrid Office](https://media.trabajo.org/img/noimg.jpg)
Group, M&E Trainee
hace 4 semanas
The Group, M&E Trainee supports the strategic plans and objectives of the Cluster M&E
Department.
The function should be supportive, hands-on,
methodical and business focused; creating memorable moments for our guests,
taking ownership for assigned activities whilst collaborating closely with
their immediate report and key business partners in order to deliver quality
results.
The job incumbent acts
as an ambassador for the brand, reflecting the company culture and values. All
work is carried out in accordance with company corporate policies, procedures
and service concepts according to local requirements and regulations.
Roles/Responsibilities
· Ensure all
enquiries are answered to RHG standard within the agreed time frame, where all
aspects of the client and guest experience are delivered to the highest levels,
ensuring company standards are attained and adhered to.
· Completing
the agreed enquiry process through to signed contract stage, ensuring that all
RHG tools are used to maximise conversion and sales opportunities.
· Takes
responsibility for the duties and tasks assigned to the role, ensuring that all
work is carried out in a timely and professional manner.
· Collaborate
with colleagues to maximize client and guest satisfaction, delivering a
positive and responsive approach to enquiries and problem resolution.
· Support and
deliver on the strategies and objectives of the meetings & events
department taking ownership for assigned areas of responsibility.
· Develops and
builds own skills, knowledge and experience at every opportunity within the
meetings & events department, which aligns with the culture of growth,
development and performance expected by the company.
· Provides
detailed communication lines between the Hotel team, General Managers, Sales
and Revenue Centre for enquiry transition and escalation. Attendance as
required to properties to establish and maintain relationships with key members
of staff as well as any ad hoc FAM Trips, client/site visits.
· Build and
maintain effective working relationships, communicating with key stakeholders
whilst promoting the company culture and values.
·
Ensures adherence to all legislation where due
diligence requirements and best practice activities are planned, delivered and
documented for internal and external audit, performing follow-up as required.
Requirements:
-
Being enrolled in a school / university
program.
-
Being eligible to sign an internship agreement
with a school/university.
-
Fluent in German and English.
-
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Madrid, España Radisson Hotel Group, Madrid Office- Meeting & Events A tiempo completoThe **Group, M&E Trainee** supports the strategic plans and objectives of the Cluster M&E Department. The function should be supportive, hands-on, methodical and business focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to...
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