ISV & Marketplace Solution Manager
hace 5 meses
Why Choose TD SYNNEX:
As a Fortune 500 global corporation , operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently
Job Purpose:
As the Cloud Marketplace Activation Lead, you will play a pivotal role in onboarding and supporting software vendors to establish their presence on the Microsoft Commercial Marketplace. You will be responsible for guiding vendors through the setup process, ensuring compliance with marketplace requirements, and driving adoption of best practices. Additionally, you will lead internal enablement and training initiatives to equip colleagues across local entities with the necessary knowledge and skills to support marketplace activities effectively.
You will also liaise with the Microsoft marketplace team to coordinate joint go-to-market activities, stay up to date with Microsoft programs and changes in marketplace policies, and serve as the internal go-to-person for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management.
Responsibilities:
Microsoft Marketplace Vendor Onboarding and Channel Enablement: Collaborate with software vendors to navigate the onboarding process for the Microsoft Commercial Marketplace, including account setup, product listing creation, and validation of technical and business requirements. Provide guidance and enablement to vendors not familiarto the two-tier distribution model, assisting them in understanding the nuances of channel strategy implementation and optimizing their approach for marketplace success.
Compliance Management and integration support: Ensure vendors adhere to Microsoft's guidelines and policies for listing and selling software on the marketplace, providing guidance on licensing, pricing, and security standards.
Connect vendors with relevant internal and Microsoft team to provide technical assistance to vendors in resolving platform-related issues, troubleshooting integration challenges, and optimizing product listings for maximum visibility and performance.
Microsoft Marketplace desk: Serve as the internal go-to-person for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management. Assist colleagues with inquiries, troubleshooting issues, and facilitating smooth processes.
Internal Enablement: Develop and deliver training programs, workshops, and resources to educate internal stakeholders across local entities on the Microsoft Commercial Marketplace, enabling them to provide effective support to vendors and drive revenue growth.
Microsoft Relationship Management: Cultivate strong relationships with stakeholders within Microsoft and other relevant partners to stay abreast of marketplace updates, advocate for vendor needs, and explore opportunities for collaboration and joint initiatives.
Program Monitoring and Best Practices Advocacy: Stay up to date with Microsoft programs and changes in marketplace policies, ensuring compliance and proactively adapting strategies to leverage new opportunities or address emerging challenges.Advocate for and implement best practices for marketplace success, including product optimization techniques, pricing strategies, and marketing approaches tailored to the Microsoft ecosystem.
Knowledge, Skills and Experience
Bachelor's degree in Business Administration, Computer Science, or related field (Master's degree preferred).
Proven experience in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS business models and the Microsoft ecosystem.
Strong familiarity with the Microsoft Commercial Marketplace, including its technical requirements, listing procedures, and go-to-market strategies.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and influence cross-functional teams.
Ability to interpret data, identify trends, and optimize performance metrics for vendors on the marketplace.
Project management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
Nice to have: certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator
What We Offer:
We provide competitive compensation with annual salary reviews.
Hybrid work - (1-2 days at the office, 3 days at home)
We value continuous learning and provide a clear progression plan.
We provide comprehensive benefits including, paid leave, retirement plans, and more.
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What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for
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