Learning & Development Manager
hace 6 días
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.About the role
We currently have an opportunity for a Learning Manager to join our team
Reporting into the Director of People and Culture, you will be responsible for developing the learning quality and experience on property; delivering workplace learning and development, performance improvement programs, and initiatives to best achieve long-term business success.
You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and your goal is to support our talented people by curating an impactful mix of learning needs analysis, design and delivery.
Responsibilities will include identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction, promoting a continuous learning culture, partnering with stakeholders to ensure leadership skills are developed, ensuring new employees are given the knowledge and skills to be successful, supporting the planning committee in assisting them to conduct management development programs and blended learning programs for their teams, analyzing potential service gaps, and evaluating the effect of training programs and initiatives.
What you will do
Hotel operations experience along with experience in a Learning and Development leadership role, and a passion for people and talent development; helping people learn and reach their full potential.
You will be a Business Partner, have excellent interpersonal, relationship building and training delivery skills, have the highest level of integrity and transparency, an eye for detail, be an employee champion and have a special talent for promoting a continuous learning environment that creates an atmosphere for professional development opportunities.
Fluency in Spanish and English is a must for this location, along with eligibility to work in Mallorca.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
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