Junior Customer Support

hace 3 meses


Madrid, España NATEEVO España A tiempo completo

VDshop sigue creciendo


Buscamos un/a Junior Customer Support para incorporar a nuestro equipo e iniciar su carrera profesional con nosotros


VDshop, empresa de GrupoVASS, se construye desde el TALENTO, con equipos de buenos profesionales, a la vez que profesionales buenos, con mucha autoexigencia, compañerismo, pasión y crecimiento continuo para aportar el máximo valor al negocio. No nos conformamos con lo que somos hoy y nuestro gen NATEEVO nos lleva a seguirnos desarrollando día a día, y a asumir retos cada vez más complejos y desafiantes en el ecosistema digital. 

 

Desde la tecnología como piedra angular, y la estrategia digital como punta de lanza, trabajamos los proyectos con equipos multidisciplinares con expertise en todo el amplio abanico del ecosistema Digital; Analítica, User Experiece, SEO, SEM, Social Media, Marketing Automation, Gestión del cambio, Diseño, Brand… 


¿Qué ofrecemos?


-Plan de carrera personalizado

-Flexibilidad horaria

-Plan de formación a medida

-Beneficios sociales



Requisitos:
  • No es necesaria experiencia, buscamos a una persona con ganas de aprender y con iniciativa
  • Esencial conocimiento medio/alto de Excel, capaz de manejar grandes volúmenes de datos y utilizar tablas dinámicas en Excel
  • Inglés nivel medio
  • Deseable experiencia en atención al cliente en Marketplace/chatbot/atención telefónica, mensajería...
  • Capacidad de trabajar de manera autónoma y en equipo, analizar situaciones complejas, identificar problemas y proponer soluciones.
  • Poseer buenas habilidades de comunicación y negociación para relacionarse con los clientes y los responsables del almacén externo
  • Buena capacidad de organización para gestionar diferentes tareas de forma simultánea y teniendo en cuenta las tareas prioritarias




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