eCommerce Operations Lead

hace 2 semanas


Barcelona, España SQLI A tiempo completo

About SQLI

SQLI Group is a digital agency, with 30 years leading the implementation and management of digital devices for a reinvented user experience. We are over 2500 talents in more than 13 countries and 3 continents. We are a human touch company & key partner of the largest international companies with global projects.

We #Perceive #Challenge #Deliver #Inspire

The Job

We are looking for an eCommerce Operations Leader who will play a crucial role in driving the operational success of the e-commerce business by optimizing the processes, enhancing the customer experience, leveraging technology, analyzing data, leading teams, and ensuring compliance and risk management. He/She will be responsible for supporting the eCommerce team to deliver the requested digital solutions depending on the business strategy.

What is this all about?

Translate the requests into business specs with support of the eCommerce project lead (mainly Salesforce/Demandware). Be briefed on upcoming promotions, product launches, program updates. Raise tickets to the Global IT teams through various ticketing systems. Guide the Global IT teams to develop & implement appropriate solutions in Staging and QA. Work on preliminary UAT (User Acceptance Test) to ensure proposed solution works as per business needs. Get final business approval in order to confirm go live.  Support in case on incidence with projects that went live.

Your profile

Who are you?

Bachelor's Degree in Business, Marketing, eCommerce or similar topic. At least 3 years of experience working hands-on in Digital Projects. Sound understanding of terms such as "ticketing systems" , "QA & testing", and "UAT" .

Skills & Behaviours

 You are fluent in English (C1/c2 Level) Good Project Management Skills  Experience in Digital Marketing  Familiar with Salesforce, Demandware, Drupal Good understanding of web and mobile technologies Ability to work under stressful situations Good interpersonal & communication skills Ability to work in a multi-cultural environment Language: Fluent English, French or German is a plus

  • Barcelona, España SQLI SP A tiempo completo

    Job DescriptionWe are looking for an eCommerce Operations Leader who will play a crucial role in driving the operational success of the e-commerce business by optimizing the processes, enhancing the customer experience, leveraging technology, analyzing data, leading teams, and ensuring compliance and risk management. He/She will be responsible for supporting...


  • Barcelona, España Sqli Sp A tiempo completo

    SQLI Group is a digital agency, with 30 years leading the implementation and management of digital devices for a reinvented user experience. We are over 2500 talents in more than 13 countries and 3 continents. We are a human touch company & key partner of the largest international companies with global projects. We #Perceive #Challenge #Deliver #Inspire Job...

  • eCommerce Operations Lead

    hace 2 semanas


    Barcelona, España SQLI SP A tiempo completo

    Job DescriptionWe are looking for an eCommerce Operations Leader who will play a crucial role in driving the operational success of the e-commerce business by optimizing the processes, enhancing the customer experience, leveraging technology, analyzing data, leading teams, and ensuring compliance and risk management. He/She will be responsible for supporting...


  • Barcelona, España Sap Se A tiempo completo

    .Regional Operations Lead - ATLAS Customer Care Operations Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused...


  • Barcelona, España Mur & Martí A tiempo completo

    From **Mur&Partners** we are looking for a **Global eCommerce Analytics Senior Manager** for a multinational IT company. **MISSION** **RESPONSIBILITIES** - Lead the development of breakthrough analyses and frameworks to optimize performance across eCommerce functions. - Oversee the delivery of strategic roadmaps to enhance value in a growing business. -...

  • Operations Lead

    hace 1 día


    Barcelona, España BMAT Music Innovators A tiempo completo

    **What You Will Be Doing** We are looking for a talented Operations Manager to lead the operations of the Charts team. You are expected to perform a transversal role, translating new customers’ needs into technical specifications, guiding the team into planning and delivering excellent services. - Delivering excellent services and results to clients -...


  • Barcelona, España Sap Se A tiempo completo

    Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team...


  • Barcelona, Barcelona, España SAP A tiempo completo

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • Barcelona, Barcelona, España SAP A tiempo completo

    We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • CRM Operations Lead

    hace 1 mes


    Barcelona, España Storio group A tiempo completo

    **About Us** Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. **Purpose** As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer...


  • Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    Bachelor's degree - Experience defining program requirements and using data and metrics to drive improvements - Experience delivering cross functional projects - PMP certificate - Experience in supply chain Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on...


  • Barcelona, España Exoticca A tiempo completo

    **What Is Exoticca?** At Exoticca we are looking for people who want to offer their best to create unforgettable experiences for our customers. We are a young, dynamic, multicultural team in rapid international growth, seeking for new partners to help us create the best and most forward-thinking travel company of our generation. **What is our...

  • Regional Operations Lead

    hace 2 semanas


    Barcelona, España SAP A tiempo completo

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Crm Operations Lead

    hace 5 días


    Barcelona, España Storio Group A tiempo completo

    About Us Are you a CRM Lead who thrives in an e-commerce setting with people and project management experience? Then Storio Group might just be looking for you! This role can be located in either Barcelona or Amsterdam. Purpose As our CRM Operations lead, you will be one of the 3 leads in the CRM team in charge of driving repeat and customer lifetime value...

  • Lead Agent

    hace 2 días


    Barcelona, España United Airlines A tiempo completo

    **Description**: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with...


  • Barcelona, España SAP A tiempo completo

    Regional Operations Lead - ATLAS Customer Care Operations Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused...


  • Barcelona, España Blue Banana A tiempo completo

    Todo listo para tu nueva aventura? En blue banana creemos firmemente que las personas son el centro de nuestro desarrollo como marca. Por ello, nuestro objetivo es atraer el mejor talento para seguir creciendo en este proyecto sin límites, donde trabajamos para empoderar a las nuevas generaciones a hacer de sus vidas una aventura. Nuestra misión nos invita...


  • Barcelona, España Manpower A tiempo completo

    No requerida The QA lead for ecommerce website experimentation is responsible for overseeing and managing the quality assuranceprocess for enterprise website experiments. This includes developing and implementing testing strategies, creating andexecuting test plans, and ensuring that all website experiments meet the required standards for quality and...


  • Barcelona, Barcelona, España HP Inc. A tiempo completo

    As the initial cohort of the Leasing Operations team for the region, this new role involves overseeing and streamlining leasing activities within a specific geographic area. The ideal candidate will be a skilled operational practitioner with a solid understanding of the pre-booking leasing operational process and ensure on-going compliance with HP Inc....

  • CRM Operations Lead

    hace 1 mes


    Barcelona, España albelli-Photobox Group A tiempo completo

    Are you a CRM lead who thrives in an e-commerce setting with people and project management experience? Then albelli and Photobox Group might just be looking for you! **About us** We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more. We create JOY by...