CRM & Data Analytics Manager Northern Europe, EMEAC
hace 4 semanas
Description
This role will support the in CRM Northern or Southern Cluster with expertise, data analytics, reporting, insights gathering, SFE analytics (segmentation and targeting and SIP analytics). It is a critical function to support our build-up of commercial operations in our Northern or Southern Cluster region and to provide standardized reporting, access to data and accountability across markets.
Key Responsibilities
Liaison with global analytics team representing the region. Supporting the development of reporting and analysing business performance measurements through reports and dashboards. Supporting data governance across the region. Managing aggregation and mapping of data across different platforms (e.g. sales data and rep activity data). Supporting and leveraging the CRM-system to develop strategic insights on sales force effectiveness and assisting markets onboard onto the new CRM platform. Supporting regional data management for competitive, market and sales data Collaborate with team to promote sales excellence through various means, including metrics management, analyses of sales results, customer segmentation and targeting analytics support. Connect with and influence other specialist departments and external service providers. Able to anticipate the needs of the Cluster operations, both from a central as well as a country point of view. Provide technical guidance and support to markets.Skills & Qualifications
Solid background and significant experience in the areas of CRM, data and competitive intelligence, business analytics and promotional effectiveness. Very proactive skills, hands-on, and driven individual, able to work with different culture. Collaborative and able to handle multiple stakeholders, including contractors or third-party vendors. Background in leading processes of improvement and processes of design initiatives, taking a broad perspective to identify solutions as problems faced are often complex and vary across markets. Strong experience in interpreting internal or external business issues and recommending solutions/best practices.What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will receive a competitive compensation package with bonus structure and extended benefit package. You will be able to work in a hybrid work culture. You will participate in feedback Loops, during which a personalized career path will be established. You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability-
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