Technical Expert Access Control System
hace 4 semanas
dormakaba es una multinacional suiza fabricante y proveedora de soluciones globales de acceso y seguridad, tales como cierrapuertas y herrajes para puertas, cilindros mecánicos, soluciones digitales de control de acceso y puertas automáticas, entre muchos otros. Nuestra marca está presente en más de 130 países y cuenta con más de 15.000 empleados a nivel mundial.
dormakaba España tiene su sede en Madrid y cuenta con centros de trabajo en Barcelona y Valencia y más de 180 empleadxs.
Si eres…
Una persona con gran curiosidad, crees que el cliente es prioritario, tienes desempeño, coraje, confianza y te gusta el trabajo en equipo, esta es tu oportunidad. te estamos buscando
En esta posición podrás desarrollarte dentro de dormakaba Iberia, contribuyendo al negocio mediante la generación de conocimiento de marca y la mejora continua de la experiencia de cliente en los diferentes puntos de contacto.
Tus principales funciones serán…
Proporcionar soporte y asesoramiento técnico de las soluciones de control de acceso de dormakaba a ingenierías y prescriptores de seguridad. Buscamos dar un servicio de calidad, ágil y cualificado a nuestros clientes y al equipo comercial, con el objetivo de crecer y fidelizar.
Gestión y resolución de dudas técnicas de soluciones, proyectos o clientes en colaboración con fábricas ACS (Access Control System), equipo de ingeniería local y PMMs.
Soporte técnico experto en clúster ACS (Access Control System), participando y colaborando en el desarrollo de prescripciones.
Consultoría técnica presencial o telemática a clientes que requieran soluciones de ACS. (Ej. Ingenierías, partners o clientes de vertical) Proactividad en la estrategia de preventa con ingenierías, promoviendo soluciones ACS (Access Control System).
Desarrollar la estrategia de partners tecnológicos dormakaba.
Análisis del mercado, búsqueda de partners potenciales y generación y gestión de alianzas estratégicas.
Desarrollo, gestión y difusión de herramientas y bases de datos dormakaba con foco en el clúster ACS (Access Control System).
Formaciones de producto internas para fomentar la autonomía de los equipos.
Requisitos
+3 años de experiencia en entornos de seguridad y control de acceso (Software, hardware y cableado).
Excelentes habilidades comunicativas e interpersonales para la relación con clientes.
Experiencia en integración de sistemas.
Gran energía, creatividad en la superación de obstáculos, jugar a ganar, trabajo en equipo, pensamiento analítico y capacidad de gestión de proyectos.
Estudios enfocados en el ámbito de telecomunicaciones o ingeniería.
Carnet de conducir.
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