IT Support

hace 3 semanas


Seville, España Scopely A tiempo completo

Description

Scopely is looking for an IT Support Technician to join our IT/Ops team in Seville on an on-site basis At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this. What You Will Do Work with the global IT/SEC team to deliver on IT projects from concept to production Employee onboarding and offboarding Device lifecycle management including procurement, provisioning, deployment, management, maintenance and deprovisioning Hands-on support for all levels of hardware and software troubleshooting, triaging and issue resolution Network infrastructure management including wireless VPN management Understanding of industry standard security best practices with a specific focus on data integrity and malware protection for workstations Create and maintain documented processes, procedures and configurations Research and recommend innovative, and automated approaches for system administration tasks that can scale with the growth of the company. Prioritize tasks based on impact and urgency Implement, configure and manage SaaS tools such as Jira, GSuite, Jumpcloud. Management of vendor and supplier relationships Support our AV/VC platform (Zoom) Scripting experience (. PowerShell, Bash, Python) for automation Creating group policies for standardization and security Cloud Identity Provider and SSO management (Okta) What We’re Looking For MDM knowledge (Jamf Pro Suite, NinjaRRM, Meraki MDM…) Experience supporting design tools Meraki platform experience Strong English language skills are required for this role as we have a highly diverse and global business
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