Booking Sales Manager with Polish + French
hace 2 semanas
Attention to all superheroes out there looking for attractive work opportunities We are looking for a team player with a desire to work in a young and dynamic environment of tourism and hospitality
What would be the responsibilities of this position?
- Customer Interaction: Interact with customers via phone, and email to understand their booking requirements and preferences. Provide accurate and timely information about available options, pricing, and terms.
- Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally. Handle customer inquiries, complaints, or special requests with care and efficiency.
Requirements
- Excellent communication and customer-oriented approach.
- Solution and result-driven person.
- Flexible, easygoing, and adaptable team player with a positive ‘can-do attitude’.
- Fluent in English + Polish + French.
Benefits
- 27 vacation days per year.
- Permanent contract.
- Home office-like working option (5 days per quarter).
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- 10% Discount for renting a boat.
- Referral bonus (300 euros).
- Coffee, tea, cookies, fruit & more at the office.
- Office in Plaza Urquinaona with amazing views
- Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
- Team events
- Dog-friendly office
Please note that this position requires working on shifts. More details will be provided on the prescreening call.
1900€ - 2500€ (base salary) + shift allowance + commissions from sales.
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