Booking Sales Manager with Polish + Other Language

hace 3 meses

Barcelona, España Boataround A tiempo completo

**1900 - 2500 (base salary) + shift allowance + bonus from sales**

Salary (brutto)

**Barcelona**

Location

**Full-time**

Type of employment

**What would be the responsibilities of this position?**
- **Booking Management**: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
- **Reservation Handling**: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
- **Sales Assistance**: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
- **Product Knowledge**: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
- **Customer Service**: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally. Handle customer inquiries, complaints, or special requests with care and efficiency.

**Requirements**:

- Excellent communication and customer-oriented approach
- Solution and result-driven person
- Flexible, easygoing, and adaptable team player with a positive ‘can-do attitude’
- **Fluent in English + Polish + Other language**

**Benefits**:

- 27 vacation days per year.
- Permanent contract.
- Home office-like working option (5 days per quarter).
- ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
- 10% Discount for renting a boat.
- Referral bonus (300 euros).
- Coffee, tea, cookies, fruit & more at the office.
- Office in Plaza Urquinaona with amazing views
- Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.
- Team events Dog-friendly office.

**Please note that this position requires working on shifts. More details will be provided on the prescreening call.

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