International Account Manager

hace 2 meses

Madrid, España Telefonica S.A. A tiempo completo

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job summary:

With this ambition, It has been identified the need to capture new business internationally for the this segment of accounts working closely with the GAM in the development of the international business.

Functions/ challenges / tasks:

Business Management

Achieves assigned expectations quota in the assigned territory: New sales Revenue Customer Satisfaction Index Develop and maintain forecast of Sales Opportunity, revenues variations, revenues growth and renegotiations. Build and regularly update the Annual Business Plan with the key business indicators (Forecast, GAP analysis, action plan, key activities, ….)

Account Management

Build trust and loyalty with users, influencers, champions, and C-level executives to retain and expand business opportunities. Understand customer´s Business objectives and key drivers. Completes strategic customer account plans that meet company standards. Build strong relationships with customers at international level. Maintains high customer satisfaction ratings to meet company targets.

Opportunity Management

Prepare and present formal presentations and use excellent consultative solution selling skills to ensure long term relationship building and meet business goals. Focused in Digital Solutions and added value solutions but also keeping an eye about Core Services. Lead and negotiate complex deals. Submit proposals to Telefonica´s Internal committee before formal presentation to the customer to review P&L and opportunity strategy.

Team Management

Develop strong relationships with internal resources including but not restricted to Product Marketing, local teams, Legal, Product Development, and Service Management to achieve sales goals. Develop and maintain monthly follow up calls with Local Account Managers to review business and plan actions to be performed.

Core Competencies:

Leading digital teams. Participative leadership & Team Management.  Effective communication.  Relationship Building.  Results oriented. Ability to work autonomously.

Essential Skills Required:

Bachelor’s Degree in Engineering, Business Administration, Marketing, or related field. Excellent written and verbal communication Fluent in English and Spanish. Strong level of self-confidence and effective interpersonal skills Ability to work in multicultural environments International travel may be required 5+ years of business development experience in the professional services area to the IT selling Digital Solutions

#UnidadesGlobales #B2B


You join a company whose activity is governed by its code of ethics, Our Responsible Business Principles. We are looking for people who identify with them, who help us make decisions based on integrity, commitment and transparency and who are committed to ethical management, promoting fairer and more sustainable social and environmental development.

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