Training Engineer
hace 2 meses
Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).
In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
Get in charge with Wallbox
The team
The mission of the Educational Services department is to empower individuals with the knowledge and skills necessary to maximize the benefits of our cutting-edge EV charging solutions.
We achieve this by developing and delivering comprehensive educational programs and initiatives tailored to both internal teams and external stakeholders. These programs cover essential aspects including installation, operation, maintenance, and troubleshooting of our EV charging solutions.
Our goal is to enhance the professionalism of employees and partners, ultimately contributing to the overall success of the business. Through fostering collaboration, leveraging industry expertise, and employing innovative training methodologies, we ensure that our customers and partners are fully equipped to deploy and utilize our solutions effectively, thereby driving sustainability, efficiency, and customer satisfaction.
The role
As a Trainer Engineer, you will be a crucial member of our dynamic team, ensuring the efficient delivery of educational programs and initiatives aimed at optimizing the advantages of our EV charging solutions, with special focus on DC Fast Charging and Business’ solutions.
Reporting to the Educational Services Manager, you will be tasked with designing, developing, and implementing training materials and curriculum, as well as conducting engaging and effective training sessions to impart comprehensive knowledge and skills to internal and external stakeholders.
We are in search of an enthusiastic and dedicated individual who is passionate about fostering a culture of continuous learning and improvement. Overall, the Training Engineer plays a pivotal role in driving the professional development of employees and partners, thereby contributing to the successful deployment and utilization of our EV charging solutions and the attainment of organizational objectives.
Daily tasks of the role
Assist in the design and development of training materials. Conduct training sessions, workshops, and seminars. Gain hands-on experience with products and charging solutions to understand functionality. Support the organization and logistics of training sessions. Collect and analyze feedback and report to senior trainers and managers. Stay current with advancements in EV charging technology and industry trends.Key responsibilities include
Curriculum Development - Collaborating with subject matter experts to design and develop comprehensive training materials such as manuals, presentations, videos and e-learning modules. Design and implement training programs to enhance employees and partners’ skills and knowledge. Product expertise - Gain a deep understanding of how current and new products work through hands-on practice and product testing, to then integrate product knowledge into training courses to ensure accurate and practical instruction. Prepare and deliver training materials on-site, leveraging direct interaction with the product and team members for effective training delivery. Training programs implementation and delivery - Conducting engaging and effective training sessions, workshops, and seminars for employees, partners, and customers, ensuring quality and consistency. The training sessions may be to individuals or groups at our facilities, on customer or partner premises, or remotely. Training implementation and delivery also includes coordinating logistics, scheduling training sessions, and ensuring the availability of necessary resources. Knowledge base Management - Support our Learning Management System administration, learning the use of the platform and the proper use of it, aligning content creation on the platform with the defined structure. Contributing to the development and maintenance of a robust knowledge base repository accessible to all business teams. This involves ensuring that training materials are accurate, up-to-date, and readily available in our Learning Management System to support ongoing learning and development initiatives. Professional development - Maintain up-to-date knowledge of EV charging technology, industry standards, regulations, and best practices to ensure the accuracy and relevance of training materials and sessions. Continuous Improvement - Monitoring and evaluating the effectiveness of training programs through feedback mechanisms and performance metrics. The Training Specialist is responsible for identifying opportunities for improvement and implementing enhancements to training content and delivery methods.Requirements
Languages - Full fluency in English and French is mandatory. An additional language such as Spanish or Italian is an advantage. Degree in a relevant technical field Outstanding communication and presentation skills Detail oriented, organised, and efficient in their ability to multitask Demonstrated adaptability and strong commitment to continuous learning. Team-oriented mindset and eagerness to take initiative, contributing positively to problem-solving efforts. Strong customer-centric mindset with a passion for delivering exceptional customer experiences Strategic thinking and problem-solving skills, with the ability to analyse data, identify opportunities for improvement, and implement innovative solutions Willingness to travel occasionally to conduct on-site training sessions and attend industry events and conferences Desired - Related technical sales, product training, technical content creator, customer service or technical training experience. Valid driving license desirableBenefits
Flexible working hours Hybrid work schedule and half Fridays First-class private health, dental, and life insurance after your first month at Wallbox Flexible compensation tickets valid for transportation, childcare, and restaurant/food delivery apps Stock purchase plan Unlimited access to LinkedIn for all your learning and development needs Car discounts & special advantages if you choose an EV Variety of breakfast and lunch dishes, every day, at a discounted price at our canteenPlease upload your CV in English
*At Wallbox, we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal-opportunity workplace.
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